What are the responsibilities and job description for the Entry-Level Customer Service Rep position at Hype Tier?
Job Description
Job Description
Company Description
About Us :
Welcome to Hype Tier, where digital dreams take center stage! We’re not just a social media marketing agency; we’re your partners in the exciting world of digital branding and engagement. Our mission? To help your brand soar, your online presence thrive, and your business succeed.
Job Description
Job Summary
The Entry-Level Customer Service Representative will serve as the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive experience. This position requires strong communication skills, problem-solving abilities, and a customer-focused mindset.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in person in a professional and friendly manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Document customer interactions and maintain detailed records in the company’s CRM system.
- Collaborate with other departments to address and resolve customer needs.
- Assist with order processing, account updates, and general administrative tasks.
Qualifications
Qualifications
Additional Information
What We Offer
Salary : $18 - $28
