SUPERVISORY RESPONSIBILITIES

• Recruits and trains new staff
• Oversees the daily workflow of the department
• Provides constructive and timely performance evaluations
• Provides Management direction and counseling
• Oversees Time and Attendance duties, e.g., approving timecards
• Handles discipline of employees in accordance with company policy

• Conduct site surveys for constructability and RF Design considerations
• Prepare or oversee the preparation of installation and final as-built drawing packages
• Manage the project materials procurement
• Monitor installation subcontractor performance in accordance with:
  • SoW, Schedule, Budget, and Quality
• Prepare and submit status reports to customer and management
• QA/ QC subcontractors as well as in-house crews on MxU, Greenfields and retro builds.
• Support field and network engineers during testing phase as required
• Oversee Field Technicians’ performance
• Handle distribution of work assignments, develop project completion dates, review and redline work prints
• Client support and development including completion of job status tracking reports, and client meetings
• Assist ISP Manager and Project Manager with coordination and execution of surveys, design reviews, and close-out packages
• Prepare and update network documentation based on changes in network topology
• Manage Vendor performance for inside plant
• Train and develop new and existing field technicians
• Responsible for fiber fusion splicing on job sites when needed

• Basic knowledge of fiber optic theory which includes fiber loss, connector types, and the different types of fibers
• Full knowledge of operating fiber optic splicing equipment-Preferred
• Proficient in Fiber fusion splicing- Preferred
• Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports
• Demonstrated ability to use and care for fiber optic test equipment, ruby light, and power meter
• Ability to manage remote teams to complete designated amount of work in a specified time frame (e. g. , quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.
• Ability to climb and work at elevations (e. g. , from ladders, poles, lift trucks) exceeding 18 feet
• Ability to work in confined spaces (e. g. , attics, crawl spaces, utility holes)
• Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70 pounds
• Ability to perform job activities outdoors in different weather conditions (e. g. , extreme cold and/or heat, inclement weather)
• When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer
• Ability to read, write and speak the English language to communicate with employees, contractors, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Demonstrated sound judgment and decision making
• Critical thinking and complex problem solving
• Reporting and prioritizing workloads
• Handling multiple projects and deadlines in a fast-paced environment
• Maintaining organized and accurate records
• Working independently with minimal supervision
• Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets
• Knowledge of basic mathematics
• Bend/squat/kneel/stand frequently
• Safely using weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment
• Demonstrating a high level of maturity and leadership
• Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change
• Ability to pass pre-employment screenings (motor vehicle, drug, and background)

• Associate’s Degree or equivalent work experience
• Valid Driver's license with satisfactory driving record
• 1-3 years of operations management experience installing and maintaining fiber optic products and services
• 1 years supervisory experience of small, remote, field based teams
• Certified Fiber Optic Technician certification preferred
• Certified as a BICSI Technician or similar certification preferred

• Strong knowledge of LAN/WAN topologies, cabling standards and components

• May be required to work long and unpredictable hours including nights and weekends
• Working outdoors in all types of weather
• Exposure to dust, fluctuating temperatures, and periodic high noise levels