What are the responsibilities and job description for the Sales and Engineering Expert position at Hyperion Solutions?
About the Role
This exciting opportunity allows you to apply your technical knowledge and sales skills to drive business growth and customer satisfaction. As a member of our Customer Care team, you will work closely with Field Sales and Warranty teams to ensure seamless customer experiences.
Main Responsibilities:
- Provide technical assistance to customers, addressing their questions and concerns regarding hydraulic elevator systems.
- Create and process proposals, sales orders, and other relevant documentation in compliance with company standards.
- Maintain strong relationships with customers through regular communication, ensuring their needs are met and exceeded.
- Utilize Salesforce CRM to manage customer interactions, track progress, and analyze data to inform future sales strategies.
