Operations Specialist

Company Description:

Hyperlux Logistics is a dynamic and innovative provider of third-party logistics (3PL) solutions, specializing in over-the-road transportation services. We are committed to delivering exceptional value to our clients by leveraging industry-leading technologies. At Hyperlux Logistics, we prioritize a people-first approach in the freight industry, fostering collaboration and ensuring every team member, shipper, and carrier plays an integral role in our logistics process.

Role Description: Operations Specialist

We are currently seeking a detail-oriented Operations Specialist to join our team. The Operations Specialist will play a crucial role in ensuring the smooth execution and delivery of our logistics services. The ideal candidate will possess strong organizational skills, attention to detail, and a dedication to providing outstanding operational support to both internal teams and external stakeholders.

Shifts: We are seeking a candidate who is willing to be flexible on the shifts and schedule they work including 2nd shift and weekends. Compensation will be determined by qualifications, experience, and shift schedule.

Responsibilities:

• Provide administrative and operational support to the logistics and operations teams.
• Assist in coordinating and scheduling transportation services to meet client requirements.
• Communicate with carriers, drivers, and clients to ensure timely and accurate delivery of freight.
• Monitor shipment status and resolve any issues or delays to maintain service levels.
• Maintain accurate records and documentation related to transportation activities.
• Collaborate with internal teams, including business development and customer service, to ensure seamless service delivery.
• Assist in identifying process improvements to enhance operational efficiency.
• Uphold company policies and procedures while promoting a positive and collaborative work environment.

Qualifications:

• High school diploma or equivalent; bachelor’s degree in Logistics, Business Administration, or related field preferred.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills to interact effectively with team members and external partners.
• Proficiency in Microsoft Office Suite and familiarity with logistics software is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented mindset with a proactive approach to problem-solving.
• Customer-centric focus with a commitment to delivering exceptional service.

Benefits:

• Competitive compensation package.
• Comprehensive benefits including health insurance and retirement plans.
• Opportunities for professional development and career growth.
• Positive and collaborative work environment focused on teamwork and innovation.