What are the responsibilities and job description for the Senior Client Leader position at Hyperquake?
Company Description
Hyperquake is an independent creative strategy, branding, and experience design marketing agency founded in 1986. With locations in Cincinnati, Salt Lake City, and Brooklyn, Hyperquake specializes in strategic innovation, branded experiences, and scaling organizations for growth. They work with companies of all sizes, from small startups to global enterprises, to build ambitious brands and experiences that activate a vision.
Role Description
This is a full-time hybrid role as a Senior Client Leader located in Cincinnati, OH, with some work from home flexibility. The Senior Client Leader will be responsible for overseeing client relationships, strategizing and planning projects, leading teams, and ensuring client satisfaction. They will collaborate with internal teams to deliver innovative solutions and drive growth for clients. The Senior Client Leader will also have experience managing the project details and have great attention to detail, timelines and budgets.
Qualifications
- 5 years experience leading client relationships within the marketing (or similar) industry
- Interpersonal Skills and Communication abilities
- Customer Satisfaction and Customer Service experience
- Strong Customer Experience understanding
- Experience in client relationship management
- Ability to lead and collaborate effectively
- Strong problem-solving and decision-making skills
- Prior experience in marketing, branding, or design industry
- Project Management and organization skills
- Lead meetings and drive action from meetings
- Bachelor's degree in Marketing, Communications, Business, or related field
