Warehouse Operations Associate

General Purpose

• The Warehouse Associate handles duties and responsibilities relating to warehouse functions.

Essential Duties and Responsibilities

• Follow Warehouse Management System processes for outbound sales shipments. Including processing sales contracts in SAP, picking, packing and shipping.
• Maintain and monitor warehouse inventory levels and communicate errors/issues to supervisor for review.
• Responsible for transferring inventory to and from our various locations and tracking inbound and outbound shipments. Process all inventory transfers in SAP.
• Maintain warehouse equipment by performing routine checks to ensure it is safe and in good working order.
• Complete tests on tensioning equipment and Calibration of Manual Wrenches to ensure they are operating within standards, and complete required documentation in Resolv and Hy-Cal systems.
• Backup for Rental/Demo including outbound and inbound processes in SAP and shipments.
• Assist in answering incoming calls or emails from customers or sales team.
• Greet customers, area managers and territory managers for in-house equipment pick-up, and assist with equipment inquiries.
• Ensure all safety guidelines are followed to maintain a safe working environment.
• Flexible and adaptable to changes within the organization.
• Maintain cleanliness and organization standards for warehouse and office.
• Work with Branch Manager to maintain and institute corporate practices and procedures.
• Other duties as assigned.

Supervisory Responsibilities

• None

Education/Experience Required

• Two years of prior office / warehouse and customer service experience preferred.
• Computer proficiency and excellent communication skills.
• Must have high school diploma or equivalent.
• Must have clean and valid driver’s license.

Computer Skills Necessary

• Basic knowledge of Microsoft Office.
• Excel skills are a plus

Physical Demands/Requirements

• Ability to routinely lift 25-75 lbs.
• Ability to perform work with prolonged standing up to 8 hours; frequent bending, stooping, crouching, and reaching.
• Able to work flexible hours and overtime as needed.

Work Environment:

• Split between warehouse & office environment.

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