What are the responsibilities and job description for the North America Quality Center - Powertrain Quality Engineer (MI) position at Hyundai America Technical Center, Inc.?
- Investigate quality issues on Genesis, Hyundai, or Kia vehicles responding to requests from Hyundai /Kia affiliates or North America Quality Center (NAQC) registered projects resulting from New Model Evaluation, Field Quality, Competitor Benchmarking, Syndicated Result Tracking, & Representative of Customer Voice.
- Investigating and verifying quality issues of internal Combustion Engine mechanical structure, Engine Control Logic, and EV & P/HEV components. ( such as High voltage battery system, onboard charger, motor inverter, etc.)
- Investigating charging infrastructure with EV manufacturers in R&D and Quality.
- Define customer's subjective concerns using objective data with accurate field duplicating conditions with the use of data. Data loggers are used to capture exact conditions when the concern occurs.
- Conduct field or on-site investigations and subjective and/or objective evaluations during driving to attempt to duplicate conditions or concerns on current and future models.
- Analyze large field data to identify systematic issues (such as customer verbatim, warranty, etc.)
- Work closely with vendors to investigate the root cause of a problem and confirm the effectiveness of countermeasures.
- Provide Engineering Support to dealers (remote/offsite or onsite) for non-fixable problems by performing root cause analysis and providing methods of resolution.
- Provide technical support for quality-related meetings and product evaluation programs with sales affiliates and assembly plants.
- Establish plans and execution to support Durability/Reliability testing for new and existing models to provide continuous engineering analysis, identify problems, conduct root cause analysis, and to provide countermeasures or resolution.
- Identify major quality problems, break down to systematic areas, and provide Engineering analysis and research results to provide 'lessons learned' on current and future models.
- Conduct vehicle future model evaluation and validate current models' update effectiveness.
- Benchmark competitive vehicles to research differences and improve Hyundai/Kia vehicle systems.
- Publish quality Reports on driving evaluations, investigations, analysis, and recommendations for related affiliates.
Requirements:
- Knowledge of NHTSA, Nationwide Automotive Syndicated studies, & Social Media is required.
- Travel up to 40% of time domestic and international.
- Bachelor's Degree in Mechanical/Electrical Engineering.
- Position requires some 'Hands On' experience with modern vehicles.
- Valid Driver's License and satisfactory driving record
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Hyundai America Technical Center, Inc. (HATCI) is an equal opportunity employer commited to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, other protected veteran status, and any other protected class under law.
