What are the responsibilities and job description for the Sales Specialist position at HYUNDAI L&C USA?
Job Type : Full-Time
Title : Sales Specialist
Reports to : Regional Sales Director
FLSA : Exempt
Location : Hartford, CT ; Springfield, MA
About Us : A leading comprehensive Quartz and Solid Surfaces Manufacturer and Global Supplier of Premium Kitchen & Bath Countertop Materials.
Summary :
The Sales Specialist is responsible for establishing Hyundai L&C USA as a leader in quartz and solid surface products within an assigned territory for the retail segment. He or she ensures that all retail centers, including independent dealers, and Home Center personnel recommend Hyundai L&C products as their first choice when selling to the end consumer.
Job Description :
Assist with customer entertainment events, and other promotional activities as needed including weekend sales events
Ensure customers have adequate marketing materials to support sales, including samples, brochure, and other collateral supplies in all locations
Increase market share by elevating the number of displays and point of purchase (pop) materials within assigned territory
Identifies new customers and sets them up with initial retail package including samples, displays, and collateral
Develop and promotes brand awareness with all potential customers within assigned territory
Attend industry related events regularly (NKBA, ASID, AIA, NARI), build relationships, and report back with recaps and productive feedback selections of required events to attend will be chosen by the marketing consultant
Develops and executes business plans for territory of all customer segments
Follow up on new leads and referrals resulting from field activity
Gathers market intelligence and provides data to Account Managers
Identify and resolve any client concerns
Maintains key relationships with customers
Manages customer relationship : expectations, needs, concerns, etc., to encourage the consumption and sale of new products.
Prepare presentations
Keep current customers informed and trained on new and existing products and programs
Conduct product knowledge and other training classes for customers as needed
Visits retail customers and supports generating sales through building relationships with store personnel
Gathers market intelligence and provides data in Salesforce
Reports daily activity and monitors customer databases through company systems, Salesforce
Frequent travel required within assigned territory
Responds to all customer inquiries as it relates to this position
Updates and maintain customer database via Salesforce
Maintains files and any documentation thoroughly and accurately
Assist with other projects as needed
Desired Qualifications and Attributes :
4-year degree in Marketing or Business preferred but not required
2~3 years of retail merchandising experience in the industry preferred.
Ability to prioritize and multi-task in a fast-paced environment.
Ability to handle confidential information in a discreet, professional manner
Demonstrated ability to interact and build value : based relationships with customers
Knowledge of the sector and products
Eye for detail, accuracy is imperative
Able to meet deadlines
Excellent oral and written communication skills
Excellent organizational and analytical skills
Ability to be an effective team member and display initiative
Possess strong organizational and time management skills
Ability to communicate effectively verbally and in writing
Ability to interact with employees and vendors in a professional manner
Ability to work independently and with a team
Proficient with MS Word, Excel, PowerPoint
Experience in a solid surface manufacturing environment preferred
Must be eligible to work in the USA
Physical Requirements :
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is occasionally required to stoop, kneel, crouch or crawl; lift and / or move 35 pounds (sample box weight). Requires ability to lift and carry displays (80 pounds). Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. This position requires frequent travel to multiple locations daily. Overnight travel may be required monthly. Position will be eligible to receive company vehicle privileges. Position requires independent working skills and timely responsiveness.
