BDC Sales Representative

Job Overview:

We are seeking a motivated and results-driven Automotive BDC (Business Development Center) Sales Representative to join our dynamic sales team. As an Automotive BDC Sales Representative, you will play a crucial role in driving customer engagement, scheduling appointments, and converting leads into satisfied customers. If you have a passion for cars, excellent communication skills, and a strong desire to succeed, we want to hear from you!

Key Responsibilities:

• Lead Generation & Follow-Up: Respond to inbound leads via phone, email, and text messages, nurturing and qualifying prospective customers.
  
• Appointment Scheduling: Set up test drives and appointments for the sales team, ensuring a seamless customer experience.
  
• Customer Interaction: Provide product knowledge, answer customer inquiries, and offer solutions to their needs and preferences.
  
• Sales Support: Work closely with the sales team to ensure customer leads are efficiently processed and followed up on.
  
• CRM Management: Maintain and update customer information in the dealership's CRM system to track lead status, sales activities, and follow-ups.
  
• Customer Satisfaction: Ensure that all customer interactions are positive, professional, and exceed expectations.

Qualifications:

• Experience: Previous experience in a sales, customer service, or automotive-related field preferred, but not required.
  
• Communication Skills: Excellent phone, email, and in-person communication skills.
  
• Tech-Savvy: Comfort with using CRM systems, email, and social media platforms to engage with customers.
  
• Team-Oriented: Ability to work collaboratively with the sales team and other dealership staff.
  
• Detail-Oriented: Strong attention to detail and follow-through to ensure no lead or opportunity is overlooked.
  
• Positive Attitude: Must have a positive, energetic attitude and a drive to meet and exceed sales goals.

Why Join Us?

• Competitive Pay: Base salary commission structure, with the potential to earn more based on performance.
  
• Training & Development: We provide on-the-job training, resources, and the tools you need to succeed in the automotive sales industry.
  
• Great Team Environment: Work with a friendly, supportive, and professional team.
  
• Career Growth: Opportunities for advancement within the dealership and the automotive industry.

Great Lakes Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.