Description
The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.
This is a full-time position working M-F from 7 : 30 am - 4 : 00 pm out of our Edina and Oakdale locations.
Preventive Cardiology Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions :
- Provide communication and liaison between providers and patients
- Screen all patient calls and respond to patient in a timely manner.
- Accurately and efficiently schedule new and existing patients' clinical appointments, imaging, consults, and any other tests ordered by physician. Process orders accordingly.
- Verify and document insurance information as defined by current business practices
- Maintain a working knowledge of health care plan requirements and health plan networks.
- Contact insurance companies for coverage of benefits and retrieval of pre-certification for diagnostic tests.
- Coordinate the transmission and acquisition of patient records
- Maintain Physician schedule, communicating changes appropriately
- Additional functions may include :
Patient Services Representative
Any and all other duties as assignedEducation and Experience Requirements :
High school diploma / GED or equivalentAdministrative or medical office experience preferredMedical terminology knowledge strongly preferredCustomer service experienceBenefits & Compensation :
Actual starting pay will vary based on education, skills, and experience.
We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.
Essential Requirements :
Ability to :
Comply with company policies, procedures, practices and business ethics guidelines.Complete job required training.Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)Demonstrate prompt and reliable attendanceWork in the clinic, office or surgery center during business hoursTravel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be requiredWork at an efficient and productive pace, handle interruptions appropriately and meet deadlinesCommunicate and interact in a respectful and professional mannerPrioritize workload while being flexible to meet the expectations of the daily operationsApply principles of logical thinking to define problems, establish facts, and draw valid conclusionsUnderstand and execute a variety of instructionsEffectively operate equipment and communicate on and operate the phone systemWork independently with minimal supervisionTravel to other work locations, if requiredPerformance Expectations - i-Health's Core Values :
Integrity - Do the right thing and take responsibility for what you do and sayService - Consistently contribute to deliver an exceptional experienceQuality - Act with high purpose, committed effort, and skillful execution to exceed expectationsInnovation - Identify progressive solutions that improve service, teamwork, efficiency, and / or effectivenessTeamwork - Be a part of the whole; support each other positivelyEnvironmental Conditions :
Clinic / office / surgery center settingNotes :
Infinite Health Collaborative (i-Health) is an Equal Opportunity / Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
