Clinical Assistant - Twin Cities Orthopedics

The Clinical Assistant is responsible for providing patient care in the clinic and related administrative duties.

This is a full-time position working Monday through Thursday from 7:00 am - 4:30 pm and Friday from 8:00 am - 12:00 pm. This role will support our Blaine, Brooklyn Park, Coon Rapids, and Otsego locations. 

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

• Prepare, stock, and clean exam room
• Room patients and prepare for exam
• Maintain an efficient, organized clinical flow
• Gather and verify pertinent patient information; compile patient medical data
• Assist with documentation of patient data into electronic health records system
• Prep for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction
• Application and removal of casts
• Ensure coding requirements are followed during entry of patient information
• Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider
• Able to support multiple specialties
• May also assist with any of the following:
  • Assist Care Coordinator with patient care services
  • Assist with medical supply inventory and ordering
  • Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient’s electronic chart
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent required
• Certified Medical Assistant (CMA), Certified Athletic Trainer (AT-C), or Certified Nursing Assistant (CNA); or equivalent experience strongly preferred
• Understanding of medical terminology, anatomy, and physiology required
• Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred

Benefits & Compensation:  

• Actual starting pay will vary based on education, skills, and experience. 
• A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. 
• We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here.

Essential Requirements:

Ability to:

• Complete the Certified Provider Order Entry (CPOE) upon hire if necessary
• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic during business hours 
• Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic setting

Notes:

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. 
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.