IT Support Services Intern - Revo Health

This position will assist with IT projects including new software/hardware implementation, pc/laptop imaging, site visits etc.  The position is a learning opportunity for how processes are handled in an IT Support Services role.

This is an internship working 30 hours per week M-F between the hours of 10:00 am - 4:00 pm for the duration of the temporary assignment. This role will report to our Corporate Office in Bloomington.

Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions.

Essential Functions:

• Check in with Supervisor/Lead/Senior for daily tasks
• Image PCs and Laptops
• Handle basic troubleshooting on computers brought to the corporate office
• Test new hardware and validate functionality
• Shadow employees to learn more about different IT roles
• Assist with IT projects including new software/hardware implementation.
• Any and all other duties as assigned.

Education and Experience Requirements:

• High School Diploma/Equivalent
• Working toward a degree in a technical area

Benefits & Compensation: 

• Actual starting pay will vary based on education, skills, and experience.
• The pay range for this position will be between $20.00 and $25.00 per hour.
• We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here.

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Complete job-required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work in the clinic, office, or surgery center during business hours 
• Travel independently throughout the clinic, office, or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping, or sitting for long periods may be required.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.
• Communicate and interact respectfully and professionally.
• Prioritize workload while being flexible to meet the expectations of the daily operations.
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.
• Understand and execute a variety of instructions.
• Effectively operate equipment and communicate on and operate the phone system.
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – Revo Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say.
• Service - Consistently contribute to deliver an exceptional experience.
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations.
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness.
• Teamwork - Be a part of the whole; support each other positively.

Environmental Conditions:

• Office/clinic/surgery center setting

Notes:

• Revo Health is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

Salary : $20 - $25