What are the responsibilities and job description for the Technology Support Specialist position at I-KAN Area Schools Application Consortium?
Position Type : Technology
Date Posted : 12 / 6 / 2024
Location :
LCC Technology Department
Date Available : Immediately
District :
Kankakee School District 111 JOB DESCRIPTION
Technology Support Specialist
Qualifications :
Full-time, 12-month position
Associates Degree Preferred
Ability to relate to people in a positive manner & work as part of a team required ? Excellent command of the English language & organizational skills required ? Excellent problem-solving skills required
Knowledge of computer hardware and software in educational environment ? Knowledge of 1 : 1 device deployment in an education setting
Knowledge of G Suite for Education
Ability to thoroughly analyze and identify recurring problems / trends to establish root causes of issues related to technology
Supervised By :
Technology Supervisor
Terms of Employment :
12 Months
Confidential Position
Responsibilities :
- Perform troubleshooting and repair procedures on inoperative and / or malfunctioning computers, peripheral devices, multimedia equipment and communication devices;
- Perform basic troubleshooting and analysis procedures to identify and correct network access and connectivity related problems
- Setup and configure computer-based technology resources using established industry / district protocols.
- Repair computers from appropriate parts and components and configure operating systems using appropriate domain requirements and network options.
- Perform operating system (OS) and application installations / updates
- Maintain appropriate maintenance and repair records and logs.
- Inspect, maintain, and repair / replace as necessary network cabling, voice / data jacks and other network-related equipment.
- Provide support for students, teachers, administrators and school buildings to both proactively and reactively address day-to-day technology concerns and issues.
- Provide training for staff on use of technology devices and applications
- Be able to perform physical duties associated with the delivery and relocation of technology equipment
- Maintaining appropriate inventory documentation.
- Be able to successfully fulfill work order requests in a timely and appropriate manner. ? Be able to multitask in time-sensitive situations while maintaining effectiveness and efficiency expectations.
- Develop job-related planning goals and project task lists, and prioritize job / work requirements.
- Provide appropriate technical advice and assistance to other district staff and students in support of curriculum, teaching and learning goals and objectives.
- Provide technical support to the Transportation Department.
- Perform other technology tasks and duties as assigned.
Applications will be accepted until the position is filled
Interested candidates should apply online at www.ksd111.org
Dr. James Henderson
Interim Assistant Superintendent for Human Resources
EOE / AA / D / V
