What are the responsibilities and job description for the IT Specialist- Mid Level Onsite Albany NY position at I-Link Solutions?
Job Details
Job Title: IT Specialist- Mid Level
Task ID: HBITS-04-12789
Position Duration: 12 months
Location: Albany, NY (Onsite)
Mandatory Qualification:
- 36 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.
- 36 Months experience of reviewing and enforcement of Security compliance policy and procedure.
- 36 months experience documenting/writing training materials.
- 36 Months developing and delivering employee training materials.
- 36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications.
- 36 months experience lifting up to 50 lbs. of equipment and running cable over and under furniture.
- 36 Months experience using ITSM service desks or equivalent.
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.