What are the responsibilities and job description for the System Administrator position at I.T. Solutions, Inc.?
Job Description
Job Description
Role : System Administrator
Location : NEAR SHORE - South America / Canada
Length : Long term rolling contract
Job Description :
- Able to provide technical support in a GMP regulated environment.
- General working knowledge of laboratory testing processes and automation
- Responsibilities include but not limited to :
- Provide Level 3 (L3) technical expertise in identifying, evaluating, and developing procedures that l-leverage system capabilities and meets user requirements.
- Maintain the system in a state of GMP compliance to ensure data integrity by following all related SOPs as they pertain to support duties.
- Perform maintenance tasks including : Account maintenance, periodic review of account and System Audit Trail and server maintenance.
- Contribute to the support and maintenance of operating procedures (SOPs and Work Instructions) pertaining to the system by reviewing updates to documents as requested by the validation lead / system manager.
- During upgrades and / or enhancements, perform development testing and support user acceptance testing, and upgrades.
- Identify opportunities for improving functionality and performance and provide recommendations to the system manager.
- Identify opportunities for streamlining business processes to improve efficiency and compliance and provide recommendations to the system manager. .
- Provide Administration and technical support in a GMP regulated environment
- Monitor systems configuration to ensure data integrity and adherence to GMP regulations and internal policies
- Provide end-user support including troubleshooting problems at the application level (includes working with vendors to resolve issues).
- Conduct training sessions on system to end-users and / or internal teams as needed
- Help to defend GXP systems audits as they relate to the above listed systems
The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
