What are the responsibilities and job description for the Desktop Support position at i2vision?
Job Overview
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Duties
- Strong knowledge of desktop/laptop hardware
- Good knowledge of Win 10, Win 11 & MS Office
- Knowledge of Mac OS is preferred? Understanding of daily operations and delivery processes
- Application / software installation and trouble shooting
- Knowledge / exposure on ticketing tools (Service Now)
- Windows system administration
- Strong Troubleshooting Skills
- Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
- Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
- Understanding of active directory, networking
- Hardware, operating system & software knowledge
- Operational support for non-network connected HBO AIO Printer / Scanner / Fax
- Loading/Reloading of PCs with standard image for deployment of CME Kiosk Machines
Job Type: Contract
Pay: $27.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- Desktop support: 8 years (Required)
Location:
- Midland, TX 79701 (Required)
Work Location: In person
Salary : $27
