What are the responsibilities and job description for the Service Writer position at i65 Truck & Accessories Sales LLC.?
Responsibilities:
- Assist Service department manager in maintaining a smooth running efficient service department with a high degree of customer satisfaction
- Answer phones, meet and greet customers in person and on the phone
- Obtain customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Prepares complete and accurate estimate of cost for labor and parts orders
- Assists Manager assigning jobs to technicians
- Establishes follow-up time while monitoring the progress of each vehicle throughout the day
- Explain all completed work and charges to customer
- Explain recommended service
- Perform cashier functions
- Maintain a clean work space and safe work environment
- Treat all teammates and customers with respect and integrity
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
Experience:
- Service writing: 1 year (Preferred)
Work Location: In person
