Vice President, Franchise Performance

i9 Sports is seeking a Vice President of Franchise Performance. The VP of Franchise Performance oversees the development and implementation of the strategies and initiatives to improve unit-level economics and support franchisee success. This individual brings a “lead with yes” mindset that focuses on identifying and driving growth opportunities. The VP of Franchise Performance serves as a key liaison between the home office and the franchise network, ensuring that perspectives are heard and shared, with an emphasis on business success and collaboration.

With over 4 million registrations in communities nationwide, i9 Sports is the nation’s largest multi-sport provider focused solely on high-quality, community-based youth sports leagues. We provide age-appropriate instruction that’s fun for kids and convenient for busy families, and we are committed to our mission of “Helping Kids Succeed in Life Through Sports.”

Full-time employees are eligible to participate in our employee benefit programs, including:

• Medical, Rx, dental, and vision

• Paid time off and holiday pay

• 401(k) retirement plan with company match

• Flexible Spending Account/Health Savings Account

• Disability and Life insurance

• Free Employee Assistance Program

Primary Responsibilities:

• Responsible for developing strategies to drive unit level economics and franchisee profitability. Will increase visibility into unit-level results, and facilitate regular meetings to analyze and discuss results.

• Actively collaborate with Marketing and Operations leadership to develop and implement the playbooks required to execute at the unit level.

• Hire, develop, and lead a team of success-driven Franchise Business Coaches (FBC) to support franchisees in the operational success and growth of the business. Will inspire and instill accountability for the FBC team to execute growth plans.

• Establish credibility with franchise network, earning the opportunity to influence franchisees to embrace the programs and initiatives provided by the home office to drive growth. .

• Identify opportunities to improve quality, efficiency and productivity, reduce costs and increase profits at the unit level.

• Own the Operations Manual, ensuring it reflects the current brand standards and operational framework.

• Drive franchisee engagement by leveraging all available tools, including; our annual conference, franchise business coach calls, weekly email communications, Town Hall meetings, webinars and other touchpoints.

• Lead the franchisee expansion process, developing and implementing criteria and critical steps for supporting expansion.

• Evaluate and make necessary adjustments to franchisee scorecard.

• Serve as the main point of escalation for franchisee concerns.

• Maintain and enhance the brand's system for effective location evaluations and enforcement of brand standards.

• Consistently uphold and represent the brand's core values.

Skills and Qualifications:

• Experience driving business performance.

• Highly motivated, self-starter with strong work ethic

• Exceptional collaboration skills. A team player with a great attitude who will take on challenges and adapt as needed

• A “lead with yes” growth mindset

• A desire to learn the business and to take personal responsibility for success

• Flexible and able to balance competing priorities with limited supervision

• Experience with P&L tracking

• Experience with creating and implementing a strategic plan
  
  

Required Experience:

• Demonstrated experience driving multi-unit business growth

• Past success managing business performance and growth through scorecards and KPI’s performance management.

• 5-10 years of experience in leading a team

• Demonstrated ability to influence others

• Understanding of youth sports trends and program execution

• Competitive mindset – hit targets, find ways to win with others

It is the policy of i9 Sports to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. i9 Sports complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

i9 Sports expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of i9 Sports' employees to perform their expected job duties is absolutely not tolerated.