What are the responsibilities and job description for the Collection Clerk Direct Payments position at iA American Warranty Group?
Job Description
Balance, monitor and verify the proper application of all Direct Billing payments, and provide customer service to all policyholders and agents regarding policy information.
Your Day to Day
- Open and sort mail.
- Balance and prepare bar code payments for computer processing.
- Balance and scan checks for remote deposit.
- Apply/pay direct payments other than bar code payments.
- As requested, prepare receipts for premium payments, loan applies, fund or annuity deposits.
- Monitor Suspense Accounts.
- Process returned checks.
- Monitor and mail return check letters.
- Verify billing notices/lapse notices for mailing.
- Research and handle direct payment past due policies.
- Correspond with agents, policy owners, bank personnel regarding direct payment policies.
- Assist with incoming telephone calls and work overflow regarding various Premium Accounting functions other than direct payments.
- Process post date check payments. .
What You Have
- High school diploma or general education degree (GED)
- Minimum of 2 years office experience
- Ability to type a minimum of 35 wpm.
We Offer
- Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!)
- A Human Approach
- Career Advancement
- Professional Development Opportunities
#LI-BW1
Company
American-Amicable Life Insurance Company of Texas
Posting End Date
2025-03-31About us
iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and Inclusion
Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts!
To learn more click here.
