Ian's Pizza Madison - Assistant General Manager

Join the Ian's Pizza Team as an Assistant General Manager!

We're not just offering a job; this is a pathway for you to grow as a leader. Our training programs and opportunities for growth and ownership sets the stage for an exciting career!

Why Ian's Pizza?

• Competitive Compensation: Starting at $42,000 annually, with a minimum guarantee of $50,000 annually including tips and bonuses. Any work above 40 hours a week is paid as overtime.
• Excellent Benefits: Premium and affordable health and dental care, retirement plan with 3% matching, PTO starting at 115 hours annually for a new manager, profit-sharing, and more.
• Inclusive Culture: Join a diverse and inclusive team committed to the Big Five Code of Conduct: Dependability, Awareness, Connection, Generosity, and Effort.
• Hands-On Growth: Immerse yourself in our Management Training Program, gaining expertise in scheduling, product ordering, and more.
• Path to Partnership: We are looking for motivated individuals who want to advance their career in the restaurant industry. You can own and operate your own Ian's Pizza someday!

Assistant General Manager Job Duties and Expectations

As an AGM, you will work closely with the GM to ensure successful operations in all departments (FOH, Kitchen, and Delivery) and a successful, positive work culture that aligns with our Vision, Values, and Big Five Code of Conduct. Success is measured in customer satisfaction, employee satisfaction, and profitability.

You'll start your training at one of our Madison restaurants, spending about 10 weeks learning general operations and about 13 weeks learning management skills. Then you will transfer to your restaurant location to start your job as AGM. During your training, you will learn various store management operations. Your training will include learning how to properly train general staff and Shift Leaders, conduct staff reviews, place product orders and manage inventory, maintain successful vendor relationships, facilitate Open Book Finance practices with staff, update and communicate staffing needs and challenges to the recruitment department, develop and manage the 2-4 week staff schedule per company standards, and develop and implement new systems or processes to improve overall store performance.

Assistant General Manager Skills and Experience Requirements

• 2 years of Management experience in the food and beverage industry is required.
• Embrace and embody the 2030 Vision, Company Values, Ian's Standards for Customer Service, Food Quality, and the Big Five Code of Conduct (Awareness, Connection, Generosity, Dependability, Effort).
• Able to motivate others to always put in their best effort, and hold all staff accountable to high standards of food quality, customer service, and cleanliness.
• Exercise good judgment, problem-solving, and initiative to get things done and plan ahead.
• Maintain a good attitude, high levels of awareness, and direct, kind communication, especially in situations that require quick action.
• Able to keep organized, set priorities and meet deadlines.
• Must be Food Manager (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Must be Safe Alcohol Server Training (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Ability to stand and walk for long periods. To bend, crouch, and lift up to 50 lbs. To use ovens, pizza cutters, and other equipment of the business.
• Ability to use or learn to use administrative tools such as Google Calendar, Gmail, Google Sheets, etc.
• English language proficiency is required. Bilingual in Spanish is a major plus!
• Reliable transportation to and from the restaurant locations for a variety of shift times, including mornings, afternoons, and nights.
• Must be 18 to apply. If you are 16 or 17 years old, you can apply for the Front of House at our Garver location (3241 Garver Green), and all other positions/locations require you to be 18 years of age.
• Must be authorized to work in the United States and able to provide adequate identification documentation at Orientation and/or Day One. For more information, you can visit https://www.uscis.gov/i-9.

Assistant General Manager Schedule

Assistant General Managers are salaried for 40 hours a week. Any time worked over 40 hours is considered and is paid as overtime. Each week you will spend about 20-30 hours in operations/on-shift and about 15-20 hours on administration, projects, and meetings. Your operational work and meeting schedules are posted 2-4 weeks in advance.

Many of our busiest shifts are on evenings and weekends, and we expect all managers to be available to work evenings and weekends. As a leader in the restaurant, you will work with the leadership team to be available for emergencies and help find coverage or cover shifts as needed.

Location

We are looking to bring on talented, dedicated managers PERIOD. As we look to open a new pizza shop in 2025 (TBD, we are still working out the details!), we have both opportunities at new and existing locations. If you are interested in helping us open up a new location, we'd like to include you in the kick-off process as early as possible!

Are you ready to be the newest Assistant General Manager at Ian's Pizza?

Join the Ian's Pizza team and turn your career dreams into reality! Apply on our website at ianspizza.com to ensure we see your application right away.

Want to learn more about Ian's Pizza and the unique culture of our restaurants? Visit us, check out our website, follow us on Instagram or Facebook, or look at our Indeed.com page for employee reviews! The video below highlights our 10-year Employee Posters, and what makes working at Ian's Pizza a place worth sticking around!

Salary : $42,000 - $50,000