Claims Analytics & Strategy Director

IAT Insurance Group has an immediate opening for a Claims Analytics and Strategy Director that can report to one of the following offices:

• Cheshire, Connecticut
• Raleigh, North Carolina
• Naperville, Illinois

This role is responsible for using data, analytical methods, and strategic thinking to gain insights into claims trends and provide actionable insights to improve our claims operation efficiency and performance.

This role works a hybrid schedule which reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely.

Responsibilities:

• Proactively create analytical insights to break down complex problems and develop actionable recommendations based on data
• Review and ensure the accuracy, consistency, and completeness of analyses, reports, and deliverables
• Align data and metric goals and projects with claim’s strategic objectives
• Anticipate trends, identify opportunities for innovation, and drive initiatives that add value to the organization through data transparency
• Develop and nurture strong relationships with key business partners and understand their needs, priorities, and challenges
• Analyze claims data to identify trends, patterns, and areas for improvement
• Build definitions and requirements for key performance indicators across claims
• Assist in development of dashboards and reports to track claims performance metrics
• Collaborate with the claims team to implement process improvements based on data insights.
• Conduct root cause analysis on claims issues and recommend corrective actions
• Define, monitor, and report on key performance indicators (KPIs) related to claims processing
• Provide data-driven recommendations to enhance claims efficiency and customer satisfaction
• Assist in the development and implementation of claims performance improvement strategies and routines
• Perform other duties as needed

Qualifications:

 Must-Have:

• Bachelor’s degree in business, Risk Management, Finance, Statistics, or a related field
• Proven experience in data analysis, preferably in the insurance industry.
• Strong proficiency in data analysis tools and software (e.g., Excel, SQL, Snowflake, Tableau, PowerBI).
• Excellent analytical and problem-solving skills.
• Ability to communicate complex data insights in a clear and concise manner to executive leadership
• Strong attention to detail and organizational skills.
• Experience collaborating and leading cross functional teams
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

 Our Culture

IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  We maintain a drug-free workplace and participate in E-Verify.

Compensation:

Please note, that the annual gross salary range associated with this posting is $125,000– $197,800.  This range represents the anticipated low and high end of the base salary for this position.  Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role.  The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more. 

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

Salary : $125,000 - $197,800