Claims Trainee (Auto)

IAT Insurance Group (IAT) has immediate openings for Auto Physical Damage and Property Damage Claims Trainees that can be located in one of the following IAT offices:

• Naperville, Illinois
• Rolling Meadows, Illinois
• Raleigh, North Carolina
• Alpharetta, Georgia
• Omaha, Nebraska

This role works a hybrid schedule from one of the IAT Offices listed above. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely.

This position is a great entry-level career opportunity for someone who is interested in a career in the insurance industry.

Our hires in this program unite with subject matter experts to dive deep into every facet of the claims process – following cases from start to finish including: investigating claims, analyzing insurance contracts, evaluating scope of damages and negotiating final resolutions with customers and claimants. The candidates will provide quality customer service to meet the needs of the insureds, claimants, and all internal and external customers.

We are eager to build a stable foundation for professionals to grow and prosper at IAT – providing hires with the opportunity to understand all areas of the claims process through field work and hands-on, video conference and online training.

To best serve our customers and partners, candidates must have strong communication skills, be customer-focused, inquisitive by nature, and detail-oriented.

• Handle claims relative to commercial auto.
• Investigating each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing, and analyzing reports and related bills.
• Identifying/ investigating/resolving potential fraud/misrepresentation issues.
• Working hand-in-hand with insureds, claimants and/or their attorneys upon receipt of critical information.
• Following standard practices and procedures to determine legal liability and achieve final resolution of a claim.
• Verifying/analyzing applicable coverage for the reported loss.
• Establishing 24-hour contact and maintaining appropriate contact with all involved stakeholders throughout the life of the claim file.
• Identifying and addressing subrogation/contribution opportunities.
• Setting accurate timely loss/expense reserves in compliance with claims guidelines.
• Evaluating, negotiating, and authorizing settlements with all stakeholders within designated authority.
• Selecting and directing vendors.
• Drafting correspondence, including but not limited to, coverage letters to stakeholders as appropriate.
• Applying for and maintaining resident/nonresident adjuster licenses.
• Performing other duties as necessary.

• A four-year college degree or equivalent applicable experience (we will consider external candidates that graduated within the last 2-3 years).
• Equivalent is defined as an Associate degree with 2 years of insurance or relevant customer service experience.
• The desire and ability to travel.
• Excellent oral and written communication, problem solving and analytical skills as well as demonstrated leadership, professionalism, organization, and time management.
• The ability to thrive in a fast-paced, task-based, evolving environment.
• Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.

*Current IAT employees must have been in their role for at least six months and must have received, at a minimum, a “Meets Expectations” during their performance review to be eligible for the program.

At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it is how we live. We are committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.

Our employees propel IAT forward – driving innovation, stable partnerships and growth. That is why we continue to build an engaging workplace culture to attract and retain the best talent. We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

Please note, the pay for this role is $28.85/hour. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

Salary : $29