What are the responsibilities and job description for the Ride Operator 18+ - CPSW position at IB Parks and Entertainment?
Basic Function
Under the direction of the Area Supervisor, our ride operators are responsible for the safe operation of rides and attractions. Delivering service with kindness our ride operators create lasting memories for our Guests.
Specific Responsibilities
• Operates assigned rides in accordance with company policy and procedure, state and federal regulations / safety protocols.
• Responsible for the operation of advanced rides including the Clementon Park Railroad, King Neptune’s Log Flume and Hellcat roller coaster.
• Explains and enforces ride rules and safety regulations. Enforces ride restrictions (height/size) as required.
• Monitors all aspects of assigned rides operation while prepared to act if needed.
• Assists Guests in and out ride vehicles in a safe manner.
• Responsible for completing opening / closing checklists.
• Responsible for communicating any concerns or challenges with a ride to the appropriate supervisor.
• Ensures emergency matters are brought to the Supervisors attention immediately.
• Cooperates with area supervisors to ensure the safety of personnel and Guests.
• Assists Guests with inquiries and always maintain positive Guest relations.
• Provides first aid assistance and materials as needed, notifies emergency personnel.
• Maintains an acceptable level of cleanliness and organization in immediate and surrounding work areas.
• Responsible for cleaning rides and attractions along with the surrounding areas.
• Assist rides management and maintenance with ride breakdowns and evacuations.
• Performs other duties as required.
Skills, Knowledge and Abilities Required
• Must be 18 years of age or older.
• Must be able to work outdoors in all weather conditions.
• Must be able to climb stairs, ladders and work in elevated positions.
• Must be able to lift / push up to 50lbs.
• Must be extroverted and able to enthusiastically engage others.
• Ability to ensure Guest satisfaction and handle Guest concerns.
• Excellent verbal communication skills.
• Available to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to complete simple math, read and comprehend instructions, policies / procedures.
• Ability to retain information and make decisions.
• Ability to handle multiple tasks with effective follow-through.
• Ability to see, hear, speak clearly and write legibly.
• Ability to have full dexterity to be able to grip small items and agility with the ability to work and maneuver in tight spaces and climb ladders.
• Ability to stoop, bend, squat, grip small objects and push or pull heavy objects. Duties may be performed in a high noise level environment and involve standing for long periods of time.
