What are the responsibilities and job description for the Supervisor - Data Technicians position at Iberdrola?
Job Title : Supervisor - Data Technicians
Location : Lancaster, NY; Hornell, NY; Elmira, NY; Auburn, NY; Geneva, NY; Rochester, NY.
Work type : Office
The base salary range for this position is dependent upon experience and location, ranging from $94,490 - $118,113 .
Job Summary
Directs and supervises employees responsible for providing support to Electric Operations in needed activities that may involve billing, permits, dispatching, ordering supplies, or checking data accuracy. Monitors regulatory requirements, ensures proactive outreach to customers and works closely with Process Stewards.
Responsibilities
1. Responsible for supervision of Data Technicians and Analyst as
well as monitoring and coordinating all resources. Reviews, monitors and
balances data technician / analyst workload. Knowledge of task based
work order routing. Review completed work orders for feedback and work
order accuracy. (50%)
2. Responsible for technical support of pre-requisites of all
electric distribution work orders. This includes permits (town, state
and county), purchase requisites and orders, customer payments. Ensures
work is completed in accordance with internal and industry standards
following approved policies, procedures, safety rules, and budgets in a
manner that promotes customer satisfaction. Resolves customer
complaints. (15%)
3. Knowledge of company construction standards, rates, field
operating procedures, safety instructions, union contract, and
accounting manuals. Able to read and interpret electric construction
sketches. Familiar with contractor bid and purchase requisition process. (15%)
4. Appraise the work of data technicians / analysts satisfying requirements prior to work order release. Develops employees to enhance professional values and effective performance. Identify and arrange for necessary training. (10%)
5. Assist operations with storm restoration efforts. (10%)
Required Qualifications
- Bachelor's Degree in Business Management / Administration with a minimum of 3 years of relevant experience.
- Associate's Degree in Business Management / Administration or related technology fields with a minimum of 5 years of relevant experience.
- High school diploma with a minimum of 10 years of field planning or analyst / clerk experience.
- Must be able to travel to different divisions where the position's reports are based within NY.
Preferred Qualifications
Behavioral Competencies
Company :
ROCHESTER GAS & ELEC CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
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Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule / job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables
Job Posting End Date :
March-10-2025
Salary : $94,490 - $118,113
