Business Development Manager (East Region)

At Iberostar Group we are looking for a Business Development Manager to join our Commercial team based in the USA, but before knowing more about the position, we think it's important that you learn a little about us:

• We are a 100% family business (specifically, a family of more than 30,000 employees).
• We are operating in 35 countries and our headquarters is based in Palma de Mallorca.
• Our values (Passion, Responsibility, Transparency, Creativity and Humility) are very important to us, all our actions are aligned with them.
• We are pioneers in responsible tourism (Check out our Wave of Change movement to learn more).

For us, people are the secret behind our success and our reason for being and must therefore be part of the change that will contribute to creating a better world.

The company is aware that environmental conservation is a global challenge in which we have taken a step forward with projects to protect the oceans and underwater life. A precious gift that we have an obligation to safeguard for future generations.

Thanks to our more than 34,000 talented and diverse people, the company aims to exceed our customer expectations offering outstanding quality and memorable experiences to our more than 8 million customers visiting us every year, of which 42% are repeating customers.

If this sounds interesting to you... maybe this is your place! :)

Iberostar BDMs are on the frontlines of promoting and positioning IBEROSTAR as the leading hotel chain in the US market. The main mission of this strategic role is to be responsible for increasing revenue from the US market and helping the company reach its budgeted goals for our hotels worldwide. This key position must form strong relationships with tour operators’ sales departments, support co-op plans, enhance existing business opportunities and develop new relationships with Travel Agencies/Associations and Consortias.

In this critical role, BDMs help promote and achieve sales targets for regional agency sales through preferred travel partners and direct agency sales through Iberostar’s agent direct platform. In addition to this, BDMs are responsible for increasing participation in the “Star Agents” travel agency loyalty program.

Location: Business Development Manager will be home based (Downstate NY, NJ or CT).

Your main responsibilities will include:

• Help achieve and exceed the budgeted targets of our hotels.
• Focus sales on our destinations in the Americas and Worldwide.
• Secure new business opportunities and increase sales from the US market to IBEROSTAR hotels worldwide.
• Develop and implement a well-defined and focused plan with specific activities for assigned areas of the US.
• Coordinate and attend specific industry and client events, as well as trade shows and personalized sales calls.
• Support all IBEROSTAR sales activities and promotions.
• Promote and develop the IBEROSTAR Pro and Star Agents programs with travel agencies.
• Develop and execute sales and promotion programs with travel partners and clients, aimed at increasing market awareness in support of our marketing initiatives.
• Generate group leads for leisure groups such as weddings, incentive, family, social gathering and regional associations.
• Maintain strong working relationships with the travel agencies and consortias in the US, either through tour operators or directly, to support the activities of any member of the sales team when required.
• Remain informed about all relevant information of the hotels, the latest product news, priority of sales, relevant changes in the market, changes of strategies and other market intelligence.
• Maintain strong working relationships with all other BDMs, ensuring prompt, informative replies to inquiries, quality lead generation, and to provide thorough details on qualified accounts.

Who is the ideal person for this job?

We are seeking an energetic, passionate individual that is looking to grow his/her work experience in the Hotel/Hospitality industry. This entry-level, outside Business Development Manager position is perfect for someone looking to join the sales team of one of the world’s great hotel brands.

CANDIDATE PROFILE:

• Strong written and oral communication skills required
• High level of proficiency with email,G-Suite, and social media platforms.
• Ability to balance multiple priorities and meet deadlines
• Ability to work independently and as part of a team
• Ability to work variable hours, including evenings and weekends, and to travel extensively
• Good analytical skills

EXPERIENCE:

• Sales: 2 years (preferred)
• Experience and knowledge of general marketing principles and concepts within the hospitality environment (preferred)
• CRM experience required. Salesforce (preferred)

EDUCATION:

• Bachelor’s Degree (preferred)

LANGUAGES:

• English & Spanish native / Bilingüal or Full professional competence.

ABILITY TO TRAVEL: the selected person for this position will be required to visit and become familiar with our hotels in Mexico, Jamaica and the Dominican Republic.

Our proposal for you:

You will experience a stimulating, inspiring, multicultural and fast-paced environment that is committed to people, values and a responsible tourism model; working on diverse projects and high-impact solutions for transformation at all levels of the organization and with global impact. We offer you the opportunity to be part of a great company and develop your career with us and enjoy:

We offer competitive salaries and a comprehensive benefit package to our U.S. based employees:

• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short & Long Term Disability
• Resort Discounts
• Paid Time Off & Holidays
• 401(k) Plan with Company contribution

Please forward a resume along with a cover letter and salary requirements.

Visit Us/ IBEROSTAR Hotel & Resorts is an equal employment and affirmative action employer and looking for diversity in qualified candidates for employment.

We will be happy to provide you with more information about the position and learn more about your profile and expectations!

#WeAreIberostar