What are the responsibilities and job description for the Plastics Patient Coordinator position at IBI Healthcare?
Join Our Team as a Patient Coordinator at IBI Healthcare!
Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!
IBI Healthcare Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Patient Coordinator to join our world-class team.
What We’re Looking For:
- Patient-Centered Approach: Provide exceptional, high-quality care to each patient, every day.
- Bilingual Preferred: Fluency in English and Spanish is a plus.
- Cosmetic/Plastic and Telemedicine Experience: Prior experience in a cosmetic/plastic or telemedicine clinic and knowledge of telemedicine technologies are preferred.
- Exceptional Communication Skills: Ability to engage effectively with physicians, clinical staff, and patients.
- Problem-Solving and Decision-Making Abilities: Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
- EMR Proficiency: Experience working with electronic medical records and patient scheduling systems.
- Technical Skills: Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
- Administrative Excellence: Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
- Attention to Detail: Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.
- Upselling Additional Services: Educate patients on available services and facilities to enhance their care.
- Flexibility: Able to work on both Tampa and Hudson, FL locations
Responsibilities
- Provide exceptional patient care through effective communication and support in both English and Spanish.
- Manage telehealth appointments and ensure smooth operation of clinic systems.
- Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
- Maintain accurate patient records and handle medical administrative tasks efficiently.
- Collaborate with medical staff to ensure a seamless patient experience in a dental or medical office setting.
- Travel between Tampa and Hudson, FL on specific days to help with coverage
Why Join IBI Healthcare?
At IBI Healthcare, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.
What We Offer:
- A Supportive Team Environment: Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
- Professional Growth: Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
- Fastest Growing Surgical Practice in the Southeast: Be a part of a thriving organization that is making a difference in patient care.
- Recognition and Impact: Your contributions will be noticed, valued, and rewarded.
Ready to Make a Difference?
Apply today and become a key player in delivering exceptional healthcare experiences at IBI Healthcare!
We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
IBI Healthcare does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.
Job Type: Full-time
Expected hours: No less than 32 per week
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Patient Coordinator: 2 years (Preferred)
- working in Plastic Surgery Center: 2 years (Preferred)
Language:
- Spanish (Preferred)
Willingness to travel:
- 100% (Required)
Work Location: In person
