What are the responsibilities and job description for the Business Analyst / MLR Process SME position at IBM?
Introduction
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.
Your role and responsibilities
Design and enable client’s end to end content supply chain transformation including content creation, review and approval, digital asset management (DAM), claims management, and modular content
- Implement client’s E2E content supply chain operating model
- Lead requirements elicitation for client’s Vault Promomats implementation
- Collaborate with other Senior Consultants supporting key deliverables and timelines
- Hone digital asset management (DAM) processes and bring modular content development to the Life Sciences industry
- Develop content analytics dashboards and identify insights for the end to end content lifecycle
- Ensure quality of data best practices in Veeva PromoMats and adherence to client’s standards
- Create and coordinate a key user community with client stakeholders as required
- Manage the day-to-day operational support and service for all users at local and global levels as required by client
- Lead the Veeva PromoMats business administration : User access management, enhancement requests, etc. as required by client
- Extend / enhance usage of PromoMats capabilities with client to enhance business performance and compliance consistently across enterprise
- Ensure business system continuity for client as required
Required technical and professional expertise
Preferred technical and professional experience
