What are the responsibilities and job description for the Technical Account Manager - Federal position at IBM?
Introduction
A Technical Account Manager role in IBM means a career where you're a trusted advisor with deep technical expertise, who works together with clients – either directly or through our seller partners – to help craft best-of-breed solutions to their hardest technology challenges.
With a consultative approach, you'll uncover clients' most pressing technology pain points and guide them to solutions mapped to IBM's people, products, and services. Being a natural leader, strategic systems thinker, and business influencer, you'll orchestrate resources within IBM and / or our Partners to bring those solutions to life.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that compels our clients to invest in IBM's products and services.
Technical Account Manager comfortably acts as the trusted technical advisor to IBM and / or 3rd party Partner clients. Collaborating across pre- and post-sales teams, you'll help set the most appropriate technology strategy and solution design to complement clients' present and future needs.
Your Role and Responsibilities
Positions should be based in Washington, DC Metro and Surrounding area
Technical Account Manager comfortably acts as the trusted technical advisor to IBM and / or 3rd party Partner clients. Collaborating across pre- and post-sales teams, you'll help set the most appropriate technology strategy and solution design to complement clients' present and future needs.
- Cultivating Collaborative Culture : Cultivate a growth mindset to foster a collaborative and resilient results-oriented culture with a passion for winning.
- Product Adoption : Help land and expand adoption of products across IBM's portfolio by demonstrating value in the context of clients' business, industry, and competitor landscape.
- Client Technology Experience : Own and lead a client's experience of IBM technology and define use-cases from their technical strategies.
- Customer Engagement : Engage customers in experiential workshops and collaborate with Client Engineering and Customer Success teams to shape sessions that produce transformation-inspiring prototypes, compelling long-term investment.
- Industry Expertise : Maintain deep expertise in industry trends and their contemporary application to solving enterprise-scale technology problems.
Preferred Location : Washington, DC.
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
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Salary : $100,000
