Warehouse Manager

IBT Industrial Solutions is searching for engaging professionals passionate about delivering high-caliber service to our customers. We offer a rich culture fueled by highly-experienced, technically savvy individuals at the top of their field. As an employer, we recognize and reward our team with a comprehensive benefits program, flexibility through generous time off policies, and career growth opportunities.

PURPOSE:
We are seeking a dynamic and proactive Warehouse Manager who thrives in a fast-paced, evolving environment. This leader will plan, organize, and oversee the efficient flow of materials—ensuring accurate receiving, storage, and distribution operations that support internal departments, branches, and customer needs.
Success in this role requires strong continuous improvement capabilities, a passion for documentation and training, and the ability to lead a team of both newly hired and seasoned employees. The ideal candidate will be a collaborative problem solver with excellent communication skills, capable of resolving performance gaps and interfacing professionally with internal stakeholders—even under challenging circumstances.

MAJOR RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Leadership & People Development
• Build and sustain a high-performing team of warehouse supervisors and associates, including individuals at various levels of experience.
• Provide ongoing coaching, mentoring, and performance feedback.
• Develop and maintain a structured onboarding and training program—including creating clear work instructions, SOPs, and performance standards.
• Foster a culture of collaboration, accountability, and adaptability.
• Operational Oversight & Efficiency
• Drive continuous improvement efforts by identifying process gaps and proactively implementing solutions that enhance operational performance.
• Ensure timely and accurate receiving, inventory management, and order fulfillment.
• Oversee continuous cycle counts and physical counts to maintain accurate inventory.
• Oversee the staging of materials for production, fabrication, and assembly, with a strong focus on safety and efficiency.
• Monitor and analyze KPIs, regularly reviewing performance data to identify trends and opportunities for improvement.
• Process Documentation & Training
• Develop and maintain clear process documentation, including work instructions and SOPs.
• Lead effective team training sessions, with a patient and supportive approach tailored to learners’ experience levels.
• Promote adherence to standardized procedures and foster accountability through follow-up and coaching.
• Technology & Systems
• Leverage warehouse management systems (WMS), inventory software, and digital tools to streamline processes and improve visibility.
• Serve as a key partner in implementing new technologies or upgrades to existing systems.
• Collaboration
• Act as the primary liaison between the warehouse and other departments across the company to ensure alignment and timely issue resolution.
• Manage escalations effectively—including situations involving frustrated or upset internal customers—by applying empathy, professionalism, and a problem-solving mindset.
• Safety & Compliance
• Ensure that warehouse operations meet all safety regulations and company policies.
• Provide and maintain appropriate equipment and storage configurations to promote a safe and productive work environment.
• Other Duties as Assigned
• Support company-wide initiatives and contribute to cross-functional improvement efforts as needed.
• Performs other related duties as assigned.

KNOWLEDGE/EXPERIENCE

• Minimum 5 years of experience managing warehouse operations, with direct leadership over a team.
• Experience managing cycle counts and year-end physical inventory counts.
• Demonstrated success in implementing continuous improvement practices (Lean, Six Sigma, or equivalent).
• Experience creating detailed process documentation and conducting effective team training.
• Technologically savvy—comfortable navigating WMS platforms, reporting tools, and productivity software.
• Exceptional interpersonal skills, with the ability to build trust and manage through influence.
• Experience leading through change, particularly in environments with a mix of tenured and new team members.
• Strong organizational, problem-solving, and decision-making abilities.
• Proven ability to maintain composure and resolve issues in high-pressure or emotionally charged situations.
• Bachelor’s degree in logistics, supply chain management, business administration, or equivalent experience preferred.

#LP

IBT Industrial Solutions is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.