What are the responsibilities and job description for the SBA LaaS Operations Manager position at iBusiness Funding?
About iBusiness Funding
iBusiness Funding is a leader in providing innovative Software as a Service (SaaS) solutions for banks and lenders, with a specialization in SBA lending. We build scalable lending platforms that streamline the business lending process, allowing lenders to efficiently deliver capital to small and medium-sized businesses.
To date, we’ve processed over $7 billion in SBA loans and handle more than 1,000 business loan applications daily. Our team is driven by our core values of innovation, integrity, enjoyment, and family.
As a top five SBA 7(a) preferred lender, our parent company offers SBA express and small loan capabilities. Join us and be part of a team that’s transforming the finance industry and empowering businesses to thrive!
Position Description:
We are looking for a highly experienced SBA Lending as a Service Manager to join our team!
The SBA Lending as a Service Manager will be working with our Manager of Lending as a Service and is responsible for assisting in the onboarding and the development of our LaaS Clients. As the SBA Lending as a Service Manager, you will integrate new LaaS clients into the underwriting, processing, closing and servicing platform. You will be responsible for orientating lenders as to the SBA SOP 50 10 7 and SBA SOP 50 57 3 and manage loan volume through the LenderAI Loan Operating System platform.
As a Client’s SBA Subject Matter Expert, you will join sales presentations and new client orientation presentations, and answer SBA related questions. You will be your clients go-to person for all SOP, structuring, and compliance related questions.
Major Areas of Responsibility:
- Serve as LaaS “Subject Matter Expert” on the SBA SOP 50 10 7, SBA SOP 50 56 1 and SBA SOP 50 57 3
- Responsible for assisting in the development of the LaaS support team
- Assist clients in the development of an SBA Business Plan
- Review Client Loan Policy and make recommendations to clients as to changes
- Serve as a client resource for consultative support
- Responsible for coordinating workflow with internal and external stakeholders
- Serve as a client point of contact and resource for the following processes:
- SBA Eligibility Determination and Loan Structure
- SBA Underwriting and Credit Memo preparation
- SBA Processing & Submission to LGPC
- Closing and interaction with closing attorneys
- Servicing & Cash & Portfolio Management
- Internal Controls and External SBA Loan Review
Qualifications:
- Bachelor’s degree.
- At least 10 years of SBA Underwriting, Closing, Servicing and workout experience.
- Experience in working remotely with multi-functional and multi-location teams.
- Extensive software experience with MS-Office 365 and Excel software.
- Must be a team player and be able to effectively interact with staff at all levels of the firm.
- Strong conceptual, analytical and problem-solving skills.
- Excellent client skills and customer relationship management skills.
- Ability to build rapport with customers via phone, email and video conferencing.
- Ability to manage several concurrent tasks and priorities on the fly maintaining a calm demeanor in a fast-paced environment.
Conclusion:
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.
