What are the responsibilities and job description for the Gaming Community Specialist position at iBUYPOWER?
Job Description
Job Description
Description
iBUYPOWER is seeking a highly motivated and industry-experienced Gaming Community Specialist to join our team. As a Gaming Community Specialist, you will play a key role in engaging with our community, creating events, and fostering strong relationships with game developers, fans and customers. You will have the opportunity to shape and grow our community, contribute to the success of our brand, and create engaging activities to attract new fans.
Key Responsibilities
- Collaborate with cross-functional teams, including Marketing, Core / Web, Customer Support, and Product Development, to develop and implement community engagement strategies that align with our brand values and business objectives.
- Organize and host gaming community events (of various titles), both online and offline, to promote interaction, foster a sense of belonging, and strengthen the bond between our brand and our community.
- Act as one of the primary points of contact for our communities, responding to inquiries, comments, and feedback across various platforms such as social media, reddit, discord and email.
- Monitor and moderate community discussions to maintain a positive and respectful environment, ensuring that community guidelines are followed.
- Gather and analyze user feedback to identify areas for improvement and communicate insights to relevant teams, helping to shape our products and services based on community needs and preferences.
- Stay up-to-date with industry trends and best practices in community management, social media, gaming, tech, and PC building to continuously enhance our community initiatives and deliver an exceptional experience to our community members.
- Use social media management and community management tools to streamline processes, measure community engagement, and track the success of community initiatives.
Skills, Knowledge and Expertise
Benefits
