What are the responsibilities and job description for the Team Member - Big Apple Bagel position at IC and BP Restaurants?
Big Apple Bagels
- Delicious bagels and muffins that are baked fresh everyday
- Freshly brewed coffees and fresh fruit smoothies
- Made to order deli sandwiches
- We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
- We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.
Job Summary
- Welcome guests and deliver awesome guest service in a courteous and timely manner.
Responsibilities
- Greet Guests to make them feel comfortable and welcome
- Take Guests’ food orders and handle cash and credit transactions
- Follow the restaurant’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
- Demonstrate knowledge of the brand and menu items
- Serve food to Guests in a courteous and timely manner
- Quickly and accurately prepare food items including prep, salads, soups, sandwiches and much more
- Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
- Follow sanitation and safety procedures including knife handling and kitchen equipment
- Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas
- Effectively handle Guest concerns and complaints
- Work as a team to prepare the restaurant for each shift
- Acts with integrity, honesty and knowledge that promotes the culture of the restaurant
- Maintains regular and consistent attendance and punctuality
- Contributes to a positive team environment
Qualifications
- Excellent Guest service skills required
- Ability to work in a fast paced environment
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with Guests and team members
- Ability to work early mornings, weekends and holidays
