What are the responsibilities and job description for the Host position at IC, KJ, & BP Restaurants?
Boston's Pizza & Sports Bar
Boston's is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.
We have a family-friendly restaurant and a lively sports bar, plus a patio!
Boston's is the place for every occasion with our approachable atmosphere, craveable menu and fun & seamless service.
We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.
Host Job Summary
The Host is responsible for ensuring that the greeting and seating of guests is prompt, efficient and above all friendly and courteous according to Boston Pizza Restaurant & Sports Bar specifications and practices. The Host will coordinate the organization, traffic flow, and cleanliness of the dining room.
Responsibilities
Ensure that all reservations, telephone, waiting list, and take out procedures are followed.
Maintains a professional image and proper uniform standards while performing job related tasks.
Frequent Guest contact and high visibility in the dining room are to be apparent at all times.
Ensures all Guests are attended to and served in accordance with the high standards per Boston's expectations. When necessary, involving a manager immediately if and when a negative Guest experience is identified.
Responsible for the smooth, even flow of the dining room is a top priority.
Responsible for thanking each and every Guest for the patronage in a sincere manner.
Maintains a high level of food and beverage knowledge and ensures all menu items are prepared according to Boston's standards and expectations.
Ensure the standard recipes and methods are used at all times to ensure consistency and efficiency for all menu items.
Ensures the Guests benefit from ongoing and upcoming promotions by staying abreast and helping in the implementation and new promotions.
Proper checklists and cleaning schedules are followed to ensure a clean and safe dining environment.
Qualifications
Excellent Guest service skills required
Ability to work in a fast paced environment
Team oriented, adaptable, dependable, and strong work ethic
Ability to communicate effectively with Guests and team members
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