What are the responsibilities and job description for the Bilingual (Spanish/English) Collections Representative position at IC System?
IC System is looking for someone who shares our company core focus and values. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee.
Job Summary:
- Handle both outbound and inbound calls in Spanish and English to collect on delinquent accounts
- Build rapport by communicating in a consumer-friendly manner
- Use friendly, ethical, and effective negotiation techniques
- Achieve monthly and quarterly goals
Schedule:
- 8am-4:30pm, Monday-Friday, for the first 2 weeks
- After training, you can create your own schedule, Monday to Friday between 7am-8pm
- No evenings or weekends required!
Benefits:
- On-Demand Pay! You don’t have to wait until payday to access your earnings.
- Earn up to 3 weeks of PTO in the 1st year
- Flexible scheduling
- 401k, medical, dental, vision
Qualifications:
- Must be 18 years of age or older
- Bilingual in Spanish and English
- Previous collections or call center experience is preferred
IC System is an Equal Opportunity Employer and promotes a drug-free work environment.
Salary : $16 - $18