What are the responsibilities and job description for the Assistant General Manager (AGM) position at IC4Y International SB Management, LLC?
Overview
We are seeking a dedicated and dynamic Assistant General Manager to join our Starbucks family in a vibrant hospitality environment. The ideal candidate will play a crucial role in supporting the General Manager with daily operations, ensuring exceptional service delivery, and maintaining high standards across all departments. This position offers an exciting opportunity for individuals passionate about the hospitality industry and looking to advance their careers in hotel management.
Duties
- Assist in overseeing daily operations of the store, ensuring smooth and efficient service across all departments.
- Supervise staff, providing guidance and support to enhance performance and foster a positive work environment.
- Implement training development programs for new hires and ongoing staff training to maintain high service standards.
- Collaborate with baristas to ensure quality food handling practices are followed, enhancing guest satisfaction.
- Uphold leadership qualities by motivating team members and promoting a culture of excellence.
- Utilize POS system for managing orders, payments, and inventory effectively.
- Address guest inquiries and concerns promptly, ensuring a memorable experience for all patrons.
- Monitor compliance with health and safety regulations within the hotel.
Skills
- Proven experience in supervising teams within a food service environment.
- Strong leadership skills with the ability to inspire and develop staff.
- Knowledge of culinary practices and food handling procedures is essential.
- Familiarity with catering services and event management is a plus.
- Proficiency in using POS or similar point-of-sale systems.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
Join us as we strive to provide an exceptional experience for our guests while fostering a supportive atmosphere for our team members. Your expertise will be invaluable in helping us achieve our goals!
Schedule: The candidate we are looking for must have open availability and willingness to work a schedule that is different week to week. The kiosk is open during mall hours of operation 7 days a week.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $18