What are the responsibilities and job description for the Shift Leader position at IC4Y International SB Management LLC?
We are a licensed Starbucks location (Not a corporate store) and we are looking for shift leaders to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Candidates should have previous cash handling and leadership experience. Note: this position’s compensation includes hourly rate and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.
Responsibilities
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
- Ordering and putting away items
- Supervising baristas
- Cash handling/counting money
Skills
- Previous work experience as a Barista or Waiter/Waitress
- Previous work experience as a shift lead preferred
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Hours: We are looking for great candidates with open availability. Our location is looking to fill shifts between the hours of 8:30am-9:30pm.
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16
