Vice President of Mount Sinai Children's and Chief Operating Officer of The Kravis Children's Hospital

POSITION OVERVIEW

The Vice President (VP) of Mount Sinai Children’s and Chief Operating Officer (COO) of the Kravis

Children’s Hospital plays a critical role in ensuring the strategic execution of the hospital's goals and initiatives. The VP/COO acts as a primary advisor and decision-maker and serves as a member of the Kravis Children’s Hospital leadership team. This position is responsible for driving cross-functional activities and projects, determining priorities, and facilitating the implementation of strategic initiatives. The VP/COO will make key decisions, manage crises, streamline processes, and remove barriers to achieving strategic system-wide goals.

As a matrixed organization, the VP/COO reports directly to the System Department Chair for Pediatrics and the President of The Mount Sinai Hospital for operations and quality at the Kravis Children’s Hospital and to the President and COO of the Mount Sinai Health System (MSHS) for system operations and strategy.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Oversee daily clinical operations, addressing emergent issues in partnership with the CMO and CNO.
• Establish close relationships with executive services to facilitate care delivery.
• Participate in the administrative on-call schedule and manage emergent clinical and operational issues.
• Design and implement best practices and standards in clinical and operational care delivery across all pediatric care aspects.
• Ensure execution of ACS and participation in key registries and programs (e.g., ELSO Center of Excellence).
• Collaborate with facilities management for the Kravis Children’s Hospital revitalization.
• Collaborate with CMOs to develop improvements in clinical outcomes.
• Work with the Medical Director/Officer of Pediatric Quality and Safety to develop quality improvement initiatives.
• Collaborate with the Chief Patient Experience Officer to improve patient experience.
• Collaborate with the Vice President of Nursing Operations on overall care delivery.
• Develop the capital budget process for Mount Sinai Children’s and the Kravis Children’s Hospital.
• Expand telehealth and other technological advancements to improve care coordination and services.
• Foster care coordination and develop programs for effective transition from inpatient to ambulatory care.
• Engage in clinical staffing processes with leadership.
• Maintain and support institutional culture and vision.
• Advance and lead a balanced growth strategy for Mount Sinai Children’s, the Kravis Children’s Hospital, and the MSHS.
• Engage providers and staff to align with institutional and system vision.
• Develop strategies to enhance program and service line performance and reputation.
• Collaborate with MSHS stakeholders to design growth strategies using financial analysis,
• performance metrics, and benchmarking.
• Communicate system leadership’s vision to faculty and staff of Mount Sinai Children’s.
• Champion the development and execution of strategic initiatives for Mount Sinai Kravis.
• Increase Mount Sinai Kravis’ regional/national impact through partnerships and programmatic agendas with other institutions and community providers.
• Develop relevant KPIs.
• Collaborate with Development leadership to further the mission of Pediatrics.
• Perform other duties as required by senior leadership.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Demonstrated success in building strong relationships with internal and external stakeholders.
• Deep understanding of key stakeholders in Mount Sinai’s communities and the broader healthcare industry.
• Strong understanding of Mount Sinai's structure, governance model, and culture.
• Outstanding written and verbal communication skills.
• Strong interpersonal, organizational, and decision-making skills.
• Ability to handle high-pressure situations with grace.
• Strong leadership and teamwork abilities.
• Proven project management skills, including prioritization and problem solving.
• Ability to manage multiple priorities and complex projects simultaneously.
• Maintain discretion and confidentiality.

FACULTY RESPONSIBILITIES

• Engage in teaching activities within the Icahn School of Medicine at Mount Sinai (ISMMS),
• including lectures, seminars, and supervision of medical students, residents, and fellows.
• Participate in and contribute to scholarly activities, including publishing in peer-reviewed
• journals and presenting at national and international conferences.
• Mentor junior faculty and staff, fostering their academic and professional development.
• Serve on academic and administrative committees as needed, contributing to the governance and academic mission of ISMMS.
• Develop and lead educational programs and initiatives that align with the strategic goals of the Department of Pediatrics and ISMMS.

CORE COMPENTENCIES

• Demonstrate the ability to manage and develop teams from diverse backgrounds, allowing all to thrive and reach their potential.
• Serve as a role model confronting racist, sexist or other inappropriate actions by speaking, challenging exclusionary practices, and supporting colleagues who experience discrimination.
• Inspire and foster a nurturing and inclusive environment celebrating differences in culture, perspectives and thinking among and between colleagues.
• Be self-aware of one’s own biases, display cultural humility and participate in ongoing learning on matters of Diversity, Equity and Inclusion (“DEI”).
• Utilize transparent, fair, and just practices in hiring staff, selecting vendors and in other business decisions.
• Include members from underrepresented groups in decision-making processes.
• Champion and advocate for the value of diversity, equity and inclusion; take action to increase diversity in the workplace by promoting and developing staff from under-represented minority groups.
• Utilize leadership skills, problem solving and decision-making skills to facilitate and encourage participation of team members to meet objectives in congruence with approved standards and guidelines. Mentor and develop diverse team members, and ensure high levels of employee engagement, operations performance excellence, and appropriate succession planning.
• Use a lens of equity in establishing and promoting policies and procedures and dismantling oppressive and racist structures and practices.
• Confront racist, sexist or other inappropriate behavior; challenge exclusionary organizational practices; and serve as a role model to promote anti-racist behaviors.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Ability to work skillfully and nimbly under pressure in a fast-paced academic health system.
• Experience working with government agencies, the community, and external organizations.
• Effective leadership skills to motivate and guide a diverse team, foster open communication, and navigate a complex organizational structure.

REQUIREMENT/PHYSICAL DEMANDS

• Ability to effectively manage high levels of stress in a progressive academic medical center environment.
• Excellent diplomatic skills and grace under pressure are necessary for success in this position.
• Medical Degree from an Accredited University
• New York Medical License

If you are interested in being considered for the Vice President of Mount Sinai Children’s and Chief Operation Officer of the Kravis Children’s Hospital role, please send your CV and a statement of interest to Shema Patel at shema.patel@mssm.edu.

GENERAL SUMMARY

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with 48,000 employees across eight hospitals, more than 400 outpatient practices, over 600 research and clinical labs, a school of nursing, and a leading school of medicine and graduate education. With an annual budget of approximately $11 billion, Mount Sinai advances health for all people by addressing complex health care challenges, discovering and applying new scientific knowledge, developing safer and more effective treatments, educating the next generation of medical leaders, and supporting local communities by delivering high-quality care.

Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics. The system leverages innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 9,000 primary and specialty care physicians and 11 freestanding joint-venture centers throughout New York City, Westchester, Long Island, and Florida. Hospitals within the System are consistently ranked by Newsweek’s® and U.S. News & World Report's® "Best Hospitals" lists.

U.S. News & World Report has recognized Mount Sinai Kravis Children’s Hospital among the country’s top children’s hospitals in its 2023-2024 “Best Children’s Hospitals” rankings. Our most highly ranked specialties include diabetes and endocrinology, gastroenterology and GI surgery, nephrology, neurology, and neurosurgery.