What are the responsibilities and job description for the Outbound Telephone Representative position at iCall Services, Inc.?
Job Summary
We are seeking a motivated and results-driven Outbound Telephone Representative to join our dynamic sales team. In this role, you will be responsible for reaching out to potential leads through outbound calls, promoting our products and/or services, and converting leads into appointments. The ideal candidate will possess strong communication skills, the ability to engage customers effectively, and a passion for success.
Duties
- Conduct outbound calls to prospective leads to introduce our products and/or services.
- Utilize warm calling techniques to follow up on leads generated from marketing efforts.
- Build and maintain relationships with clients through effective communication and follow-up.
- Identify customer needs and tailor solutions to meet those needs.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Collaborate with team members to develop strategies for lead generation and team success.
Requirements
- Proven experience in warm outbound telephone contacts.
- Excellent verbal communication skills in English; ability to articulate ideas clearly and persuasively.
- Ability to engage customers through outbound calling techniques.
- Strong organizational skills with attention to detail.
- Self-motivated with a results-oriented mindset.
- Familiarity with CRM software is a plus but not mandatory.
- Ability to work independently as well as part of a collaborative team environment.
Join us in driving success through exceptional customer engagement!
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Shift:
- Day shift
- Evening shift
Supplemental Pay:
- Bonus opportunities
Work Location: Remote
Salary : $16
