ICAN Supported Employment Program
Job Developer Job Description
Primary Function
The Supported Employment Program Job Developer must be a flexible, people oriented and dependable individual. This position provides administrative support for individuals with developmental and physical disabilities. This position is directly responsible for providing client direct care through client work interest and skill assessment, job search activities, hiring practice, advocating for clients with hiring managers and decision makers in the community, and ensuring job or internship continuation. Job Developers help clients with assessment, application, hiring, onboarding, and training activities. This position supports and fosters client choice. The Job Developer reports to the Supported Employment Program Manager.
Schedule
- Monday through Friday, 8 : 30am to 5 : 00pm
Benefits
Vacation and Sick PayMedical, Dental, Vision, Life, and Long Term Disability Insurance; and Health Savings ProgramReferral Program401(k)Minimum Qualifications
Must be at least 21 years of ageMust be eligible to work legally in the United StatesMust be able to maintain regular attendance and arrive to meetings and appointments on timeMust have the ability to communicate with a variety of individuals, including clients, guardians, coworkers, care providers, and the publicMust be able to multitask and work independentlyMust be able to meet schedules and deadlinesMust be an organized, flexible, detail-oriented, and dependable individualMust follow all the rules and regulations listed in ICAN's Policy and Procedures Manual and ICAN's Code of Conduct and EthicsMust be comfortable working with people with disabilities and finding ways to help them determine and achieve their goalsEducation, Experience, and Knowledge
One year experience working with adults with disabilitiesOne year sales or recruiting experience preferredMust have strong computer skills and be comfortable using a computer regularly, including the use of Apple Macs, Microsoft Office, Google Docs, and client record databases.Must have strong typing skillsMust be people-oriented with strong customer service and problem solving skillsMust be fluent in English and have strong / professional English writing and grammar skillsBilingual in Spanish, Chinese, Korean, Japanese, or ASL a plusLicenses and Other Requirements
Must have the ability to pass tuberculosis skin testSubmit to a fingerprint clearance through LiveScan before starting employmentMust be CPR and First Aid certified or be willing to complete CPR and First Aid certificationMust be CPI certified or willing to complete prevention-first training at hireMust have reliable transportation. If taking public transportation, must have the ability to travel to job sites and hiring locations in the South Bay, West Los Angeles, and / or greater Long Beach areas. If using a private vehicle, valid California Driver's License or valid driver's license from another state at the time of interview and throughout employment with a clean three year driving record. Willingness to submit to DMV background check and provide evidence of current auto registration and liability insurance.Physical Demands and Working Conditions
Sitting or standing for extended periods of timeWorking in indoor and outdoor environments, as well as travelingProfessional Development
Job Developers must attend compensated state mandated ongoing professional development and continuing education classes for a minimum of eight hours annually. This may require attending seminars at the regional center, applicable courses at other sites, or online.
Essential Role Responsibilities
Identifying client needs and interests at assessment meetings so job search activities may be focused on roles that meet the client's goals and interestsConducting weekly client job development meetings with each active client on their caseload, including scheduling appointments, monitoring client attendance, and completing meeting notesMaintaining thorough client records and submitting status updates in client record database throughout the program life of a clientBuilding relationships with community businesses and leaders to increase organization visibility and increase awareness of work opportunities in the communityAdvocating for and representing clients with hiring managers to improve a client's ability to gain an internship or be invited to interview for a direct hire / placement.Monitoring the completion of all required client and program documents, including job development notes and monthly summaries, placement and internship forms, and other required applicable documentation prior to client beginning workEnsuring client pay stubs are obtained within one month of the qualifying date for incentive authorizationsOversee ICAN Job Preparation CourseMaintaining positive and cooperative working relationships with clients, guardians, coworkers and ICAN staff.Team Function Responsibilities
Act as the employer liaison between supervisors and ICAN, except when appropriate for job coaches to facilitateConsulting at intake and assessment meetings for new clients with clients, parents, and case managers to assess whether the program is appropriate for the clientActing as the initial job coach for newly interned or placed clients for their first shift so the client feels supported in the process of starting their new position, receiving initial training from their supervisor, and meeting their primary job coachInforming the program manager of any client behavior or work issues and propose solutionsMaintaining positive and solution oriented effective working relationships with clients, guardians, hiring manager, coworkers, community members, and the ICAN communityParticipating in weekly team meetings, in-service training, and monthly department training sessionsEnsuring the services provided to the clients are of the highest quality and in compliance with the Department of Rehabilitation (DOR), Department of Developmental Services (DDS), Regional Centers, and Commission on Accreditation of Rehabilitation Facilities (CARF) standardsEnsuring that all client placement job sites comply with accessibility and safety requirementsSupporting case managers by consulting or providing feedback on their monthly client progress reportsSupporting job coach forecasting by communicating with coach supervisors, coach schedulers, and the team at large to provide awareness of potential client work opportunities and coaching needsFull adoption and active use of company systems, including client record databases, communications (email, phones, messaging), and digital reportsIdentifying barriers to client success in obtaining the IPP / IHSP objective(s) and how those shall be overcome pursuant to section 56720(c)(2)(B) of these regulationsProviding positive role modeling to employees, clients and the ICAN communityPerformance Requirements
Maintaining an equivalent of two placements, or one new placement and three new internships, per month as assessed on a quarterly basisMaintain a 3.5 or higher performance evaluation score to remain eligible for any incentive bonusesThis is a full time position based out of the ICAN Torrance Office and the Long Beach Office and will generally work Monday through Friday from 8 : 30am to 5 : 00pm.
