Sr. Software Engineer 2 - Salesforce APEX

Job Summary:

Join ICANN’s software engineering team to help build and expand the Naming Services Portal using Salesforce configuration and custom development. As a software engineer in ICANN’s contracted parties team, you will use your experience as a Salesforce Software Engineer to design and develop new features as well as enhancing existing features, infrastructure and framework.

Key Responsibilities & Duties:

• Evaluate existing code, develop plans to reduce technical debt over time, and establish technical roadmap with system architects
• Mentor, develop and train Junior developers
• Maintain and optimize full lifecycle software development using standard configuration, Apex, Lightning, VisualForce, APIs, and Force.com applications
• Coordinate and collaborate with other developers and team members to obtain requirements, develop solution designs, and manage QA, UAT, and post go-live activities
• Establish best practices and standards for well-designed, testable, and efficient code with high quality
• Participate in reviewing and debugging existing source code and resolve support requests for existing environments

Required Knowledge, Skills, and Abilities (KSAs):

• Salesforce Developer Certification (current)
• Experience with Data management preferred (SQL, XML, JSON, Hibernate)
• Web services experience preferred (REST, SOAP)
• Experience using Salesforce DX, Devops and other advanced Salesforce developer techniques
• Experience using Apex Enterprise Framework
• Familiarity with integration applications such as Mulesoft preferred
• Understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages
• Working knowledge of Web and Javascript frameworks are a plus
• Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision
• Experience in SaaS technology environment
• Experience working in Service Cloud, Service Console, Experience Cloud (Communities)
• Experience in contributing to setting up CI/CD pipeline using Metadata APIs and Jenkins
• Experience in agile development methodology

Education and Experience Requirements:

• Bachelor's degree in Computer Science or equivalent
• 5 years in Salesforce development experience with extensive knowledge of Service Cloud, Apex, Lightning, Flows, VisualForce, etc.
• Actual Production experience writing clean code using patterns like Selector Layer, Domain Layer and using libraries like fflib
• Extensive experience with standard Force.com tools and applications, e.g. Visual Studio Code, SFDX CLI, Dataloader, Workbench.io, Ant, etc.
• 4 years of designing and developing enterprise level applications in similar long-term roles
• Fluency, both written and spoken, in English is required
• ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English

Working Conditions & Physical Requirements:

• International travel may be required to support ICANN related meetings as requested for lengths of 7-10 days for each trip, approximately three times per year, likely on different continents

• Willingness and ability to travel domestically and internationally as needed

• Willingness and ability to travel domestically and internationally 5-10% of the time, or as needed

• Ability to travel without restrictions globally, frequently with limited notice is required

• Comfort level with an international work environment that requires availability at times outside normal business hours, seven days per week

• Work is performed in a normal office environment with limited privacy and some exposure to background noise

• While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus

• The employee may occasionally lift and/or move up to 25 pounds