Office Manager, Associate

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $218 billion in global client assets invested in 1,760 funds, as of January 2024.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below).

About The Role

iCapital is seeking an Office Manager to join the Workplace team. This role is pivotal in crafting an inviting and enriching environment for iCapital's workforce. The ideal candidate is service-oriented with a focus on hospitality, excels in dynamic settings, and possesses exceptional written and verbal communication abilities. This position will contribute to the vitality of our Stamford, CT office by coordinating the day-to-day operations and bolstering employee engagement initiatives. Reporting directly to the CT Office Manager, this role is key in ensuring a seamless workplace experience.

Responsibilities

Administrative Management:

• Oversee daily office operations to ensure efficiency and productivity.
• Plan orders proactively around holidays, cancel unnecessary orders, and streamline procurement processes.
• Develop and implement office procedures to optimize workflows.
• Maintain strong relationships with building management for seamless collaboration.
• Organize employee engagement activities, including breakfasts, lunches, and office events.
  
  

Resource And Facilities Coordination

• Track office supplies, groceries, and snacks inventory, ensuring timely replenishment.
• Oversee maintenance and repairs of office equipment and facilities.
• Coordinate with vendors and service providers to address office needs.
• Manage all maintenance and repair services to maintain a functional workspace.
  
  

Human Resources Support

• Assist with onboarding new employees, including setting up workstations and collaborating with IT.
• Maintain and update employee records and office directories.
• Monitor inventory of new hire swag bags and ensure timely ordering.
  
  

Financial Oversight

• Manage office budgets and track expenses to stay within financial guidelines.
• Submit credit card reports using Expensify.
• Negotiate contracts with suppliers and service providers to secure favorable terms.
  
  

Communication And Coordination

• Keep employees informed about office-related updates and initiatives.
• Schedule and coordinate meetings and catered events in collaboration with Executive Assistants.
• Partner with other teams to coordinate events and maintain positive relationships.
• Support leadership with administrative tasks and special projects.
  
  

Compliance And Risk Management

• Collaborate with the Risk Management team to ensure compliance with health and safety regulations.
• Handle confidential information securely and maintain data privacy.
• Stay updated on regulatory changes and office management best practices.
• Ensure all safety and security procedures are adhered to by the team
• Coordinate fire drills with building management and the Safety and Security team.
  
  

Qualifications

• Able to work in person, Monday-Friday, 8:00 AM – 5:00 PM (times may fluctuate due to facility needs)
• Strong time management and prioritization skills
• Proficient with Microsoft Office Suite and comfortable with learning new tech systems
• Friendly, approachable, and professional demeanor
• Able to maintain composure under pressure
• Participate and cooperate effectively as a team member
• Able to communicate across all levels of the organization in a personable and hospitable manner
• Exert passion and enthusiasm for your work
• Proactive problem-solver with a penchant for implementing process improvements
• Organized, detail-oriented, and able to see the big picture
• Intelligent, quick learner, high level of integrity, and self-confident
• Demonstrate a collaborative spirit by actively engaging as a team player
• Present a professional appearance daily
• Able to work in an office and lift to 40 lbs
  
  

Benefits

The base salary range for this role is $ 65,000 to $ 75,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.