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Direct Support Professional-Group Home

iCare Health Services LLC
Kingman, AZ Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/5/2025

The Direct Support Professional (DSP) provides hands-on support, care, and assistance to individuals with developmental disabilities or other needs in residential, community, or home settings. DSPs play a critical role in promoting independence, well-being, and inclusion by assisting individuals with daily living activities, personal care, and participation in community activities. The DSP ensures that individuals receive person-centered support that aligns with their Individualized Service Plans (ISPs) and helps them achieve their personal goals.

This role requires compassion, patience, and a commitment to enhancing the quality of life for the individuals served.

Key Responsibilities:

  • Direct Care and Support:
    • Assist individuals with daily living activities, including bathing, dressing, grooming, toileting, and meal preparation.
    • Support individuals in completing tasks that promote independence, such as household chores, budgeting, shopping, and managing medications.
    • Help individuals participate in community activities, social events, employment, or volunteer opportunities.
    • Encourage and facilitate the development of social, vocational, and life skills according to each individual’s ISP.
  • Person-Centered Planning and Implementation:
    • Follow individualized plans to support each person’s goals, preferences, and needs, ensuring a person-centered approach to care.
    • Collaborate with individuals, families, and the care team to review and update ISPs regularly based on progress and changes in needs.
    • Promote choice and decision-making by providing opportunities for individuals to express their preferences and take an active role in their lives.
  • Health and Safety:
    • Monitor individuals' physical and emotional well-being, identifying any changes in behavior, health, or safety concerns, and reporting them promptly.
    • Administer medications or support individuals in taking medications as prescribed, following proper protocols and documentation procedures.
    • Follow all safety procedures to ensure a secure and clean living environment, including adherence to emergency protocols.
    • Assist with mobility, transfers, and use of adaptive equipment as needed to ensure individuals’ safety and comfort.
  • Behavioral Support:
    • Support individuals in managing challenging behaviors by implementing individualized behavior support plans.
    • Use positive reinforcement, de-escalation techniques, and crisis prevention strategies to encourage positive behaviors and manage crises when necessary.
    • Provide emotional support and guidance, helping individuals develop coping skills and build positive relationships.
  • Documentation and Reporting:
    • Maintain accurate and timely documentation of individuals' progress, daily activities, health status, and any incidents that occur.
    • Complete required reports, including progress notes, incident reports, and medication administration records, in accordance with organizational policies.
    • Participate in team meetings and care plan reviews, providing input on individuals' progress and any updates to care plans.
  • Collaboration and Communication:
    • Work closely with individuals’ families, guardians, healthcare providers, and other team members to ensure consistent, high-quality care.
    • Communicate openly with supervisors and colleagues about individuals’ needs, progress, and any concerns.
    • Attend and participate in staff meetings, training sessions, and professional development opportunities to improve skills and knowledge.
  • Community Engagement and Advocacy:
    • Encourage individuals to participate in community activities, promoting social inclusion and building connections with peers and community members.
    • Advocate for individuals' rights and ensure they have access to opportunities for education, employment, and socialization.
    • Provide transportation and accompany individuals to appointments, social events, or recreational activities as needed.
  • Crisis Management and Problem-Solving:
    • Respond effectively to crisis situations, providing appropriate interventions to ensure the safety and well-being of individuals.
    • Implement crisis intervention plans as needed, using approved strategies for de-escalation and conflict resolution.
    • Stay calm under pressure and seek additional support or resources as required during emergencies.

Qualifications:

Education:

  • High school diploma or equivalent (required).
  • Additional coursework or certification in developmental disabilities, caregiving, or healthcare (preferred).

Experience:

  • 1-2 years of experience working with individuals with developmental disabilities or in a similar caregiving role (preferred).
  • Experience in residential, home-based, or community-based care settings is a plus.

Skills and Knowledge:

  • Strong understanding of person-centered planning and support for individuals with developmental disabilities.
  • Ability to provide direct care, including assistance with daily living activities and personal care.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with individuals, families, and team members.
  • Ability to manage challenging behaviors and respond to crises with patience, empathy, and professionalism.
  • Basic knowledge of medication administration and health/safety protocols.
  • Organizational skills for maintaining records, completing documentation, and following care plans.

Required Certifications (Must Have):

  • CPR/First Aid Certification
  • Prevention and Support
  • Article 9
  • Medication Administration Certification (preferred or willingness to obtain)

Physical Requirements:

  • Ability to perform physical tasks such as lifting, transferring, or assisting individuals with mobility.
  • Must be able to engage in physical activities with individuals, including recreational activities, outings, and household tasks.
  • Ability to work flexible hours, including evenings, weekends, or overnight shifts, based on the needs of the individuals served.
  • Proficient in navigating high-stress situations by employing de-escalation techniques to achieve productive outcomes.
  • Demonstrated mental and emotional acuity in managing individuals in dysregulated situations.
  • Finger and manual dexterity.

Additional Requirements (Must Have):

  • Background check clearance as required by state and federal regulations.
  • Valid driver’s license and reliable transportation
  • Valid fingerprint card/willingness to obtain
  • Social Security card
  • Commitment to ongoing training and professional development.

Salary Range:

  • TBD (depending on experience, location, and organizational budget).
  • Benefits may include health insurance (Medical, Vision, Dental), paid sick time off, and opportunities for professional development.

Working Conditions:

  • The DSP works in a variety of settings, including individuals’ homes, community locations, or residential facilities.
  • The role may involve working non-standard hours, including evenings, weekends, or on-call shifts, to meet individuals’ needs.

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