Configuration Specialist

iCare Health Solutions, a VSP Vision company, is a specialty network and administrator of vision care services combining routine eye care, medical eye care, and surgical care to maximize efficiency and transform the way ocular healthcare is delivered. Through a robust network of optometrists and ophthalmologists, including nearly 60 optometry locations and ambulatory surgical centers across Florida, iCare is helping individuals see better, feel better, and live healthier lives.

About the Opening

We are seeking a Configuration Specialist to join our team. Working in a collaborative, team environment the candidate will be responsible for maintaining the configuration of providers, locations, groups, plans, and benefit limits in the managing system. Responsible for ensuring accurate and timely completion of production tickets assigned to ensure client satisfaction and retention

Your Future Key Job Responsibilities

Add and update Benefit Limits, Groups, Plans, new providers, and new locations in the system Upload fee schedules

Responsible for accurate set up of Direct Deposits

Configure and provide appropriate Web portal access to client

Generate and deliver reports as requested, timely and accurately

Responsible for new business configuration setups following established processes/protocols

Perform other duties assigned by the supervisor

Experience & Skills You’ll Need to Succeed

2 years of experience in health insurance information, claims, and data management systems.

Strong understanding of health plan terminology

Computer proficient, including Microsoft Excel and other MS Office tools

Must have strong analytical and critical thinking skills

Highly motivated and reliable individual with a strong sense of urgency

Strong Communication skills (Verbal and written)

Must be able to meet tight deadlines

Must be able to manage multiple tasks and production tickets simultaneously while maintaining a high degree of accuracy

Follow prescribed directions, processes, and protocols

About iCare Health Solutions

Care Health Solutions is a managed ocular health organization that contracts with health plans and multi-specialty clinics. iCare delivers comprehensive ocular solutions through its state-wide network of optometrists and ophthalmologists. For almost 40 years, the company has met the challenges of the ever-changing healthcare landscape to transform the way ocular healthcare is delivered to help more people see better, feel better, and live healthier lives.

About VSP Vision

At VSP Vision™, our purpose is to empower human potential through sight. As the first national not-for-profit vision benefits company, this is what drives everything we do. For nearly 70 years, VSP has been the leader in health-focused vision care. Every day, the people that power our complementary businesses—VSP® Vision Care, Marchon Eyewear, Inc., Visionworks®, Eyefinity®, Eyeconic, VSP® Optics, Optical Outlets, and VSP® Ventures—work together to create a world where everyone can bring their best vision to life. That means providing affordable access to eye care and eyewear for more than 85 million members through a network of more than 41,000 doctors. It also means expanding access to vision care to those disadvantaged by income, distance, or disaster through VSP Vision™ Eyes of Hope®. To date, more than 3.6 million people in need have received access to no-cost eye care and eyewear through one of our Eyes of Hope programs.