What are the responsibilities and job description for the DIRECTOR OF OPERATIONS position at ICBD Holdings LLC?
Description
Clinic Director of Operations - ABA Centers of America
Rochester, NH
Leadership Opportunity
Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!
The Clinic Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
What You'll Do
- Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
- Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
- Motivate and lead a high-performance operations team
- Act as lead client-care officer through direct contact with every client and stakeholder
- Ensure proper training for team members
- Verify adherence to the timely documentation process
- Work with leadership to ensure compliance with accrediting and licensing bodies
- Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
- Oversee and manage the safety of employees and clients
- Conduct tours of the facility as needed
- Stay in communication with referral sources and families
- Collaborate with leadership on compliance and quality assurance projects
- Maintain weekly, monthly, and quarterly reports
- Work with the clinical team to facilitate crisis intervention
- Ensure adherence to medication policy and procedure
- Work to reduce and minimize missed client services
Requirements
Education / Experience and Other Requirements
Expertise Needed
