QUALITY ASSURANCE MANAGER SIS

Description

Shared Ice Services (“SIS”), a newly created company that will provide essential support services to both of our two operating companies – Nichols Brothers Boat Builders and Everett Ship Repair, is seeking an experienced Quality Assurance Manager responsible for developing and administering the Company- wide and Yard-specific Quality Assurance Program. The successful candidate will have a record of defining and promoting a quality mindset across our entire company and its operating shipyards, working with cross-departmental leadership to deliver high quality project performance under budget and on schedule. The ideal candidate brings a commitment to quality and the experience necessary to take our QA department to the next level with respect to production quality, documentation, and growing readiness to take on enhanced Navy and government work.

What You will Do:

• Leads team of Testers, QA specialists, and staff by setting departmental objectives in line with overall business objectives, conducting performance reviews, and supporting employee development.
• Develop QA Team’s capabilities in Non-Destructive Testing (“NDT”).
• Conduct inspections, write quality processes/procedures, conduct internal audits, administer Corrective Actions, and conduct management reviews.
• Develops and manages total quality processes and programs, determining area for quality improvements and developing objectives and executing on plans to accomplish them
• Evaluate QMS policies and procedures to verify effectiveness, conformance with best practices as defined by industry standards and regulatory requirements and assure that stated practices are being communicated and followed.

• Inspect the vessels to meet the requirements of the specification, regulatory agencies, yards, and industry standards.
• Investigate quality related problems which involve the execution of studies, evaluations, analysis of information to determine possible cause and resolution of quality shipbuilding problems, and liaising between project managers, production managers, craft supervisors and regulatory agencies. 
• Witness testing upon all completed work to ensure the ship’s complex system is restored and functioning to design requirements and all results are documented. Prepare written reports of any contract work that fails inspection.
• Verify by test or inspection, using sampling inspection or intensive product inspection techniques that project performance complies with requirements prior to acceptance.
• Document and issue corrective action reports
• Manage, evaluate and monitor any Contractor's quality program through review of their procedures, and ad hoc review via audits, checklists and other job aids.  

• Represent ESR and NBBB as necessary for conference with NAVSEA and other Naval Shipyards on the development of new quality assurance program efforts and requirements.
• Develop and nurture excellent relationships with those in key positions in regulatory agencies. 

• Train QA and production teams to fulfill all QMS manual policies and procedures.
• Monitors work in progress throughout shipyards, discussing current events (relevant to quality and production) with other company team members, and reviews weekly accomplishments and future plans with QA staff as required.
• Maintain logs, reports, CAR's (Corrective Actions), Test and Inspection Plans, and QMS policies up to date
• Directs activities for prevention of nonconformances by developing action plans, consulting, collaborating, and working as a liaison with other departments and internal/external customers to provide the support required to successfully evaluate and bring closure to any quality issues through rigorous and comprehensive root cause analysis.
• Supports and maintains a safe work environment and ensures compliance with safety policies.

Qualifications

What You Bring to Our Team:

• Bachelor’s degree in a technical field and 8 years directly related experience in a Quality Assurance/Quality Control role and 3 years of supervisory and/or management experience, or the overall equivalent.
• Direct knowledge of TQM, SPC, AS9100, ISO9001 and state-of-the-art analytical quality assurance methodologies.
• Nondestructive Testing or NDT certification Level 2 that will certify you to set up and calibrate equipment and  organize and report the results of these tests and supervise NDT Level 1 personnel within the company.
• Experience in Maritime, Naval, and/or commercial ship repair and/or vessel construction.
• Possess knowledge in Navy Ship Repair, and experience with NAVSEA Standard Items.
• Knowledge and experience with NAVSEA, ABS, USCG, Lloyds, and/or Bureau Veritas requirements for marine repair and new construction. 
• Knowledge and experience with NAVSEA, ABS, USCG, Lloyds, and/or Bureau Veritas requirements for Marine Repair and New Construction. 
• Self- motivated, proactive with strong interpersonal skills and good oral and written communication skills, ability to write reports and conduct presentations
• Management experience with a proven track record of driving quality performance.
• Record of working effectively with regulators and government agencies and resolving concerns or complaints.
• Ability to exercise discretion and independent judgment while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations.
• Excellent communication skills, both written and verbal, with the ability to interact and disseminate information with individuals at all levels in the organization.
• Ability to collaborate, coach, guide, and offer training.
• Excellent organizational skills.
• Computer skills to include MS Office Suite and ability to work with industry related software.
• Strong attention to detail to organize and manage multiple project tasks
• Possess basic understanding of maritime law and generally accepted business practices
• Proficient in Sharepoint or similar file sharing platform.
• Knowledge of one or more quality systems: i.e., Malcolm Baldridge, ISO 9000, Lean, Kaizen, Army Corps of Engineers, NBBB or ESR Quality System, continuous improvement, or earned value management.

What Would Distinguish You:

• Working experience operating within ISO 9001 standard.
• NACE Level I, NACE Level III/SSPC PCI Level III Certified Coatings Inspector or higher, or NBPI certification a plus
• Nondestructive Testing or NDT certification Level 3 that will certify you to develop, qualify, and approve NDT procedures and techniques, interpret and report results and train NDT Level 1 and 2 personnel within the Company.
• Experience in qualifying a shipyard for MSRA or ABR status as recognized by US Navy

Benefits

• 401(k) and 401(k) matching
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Group Life Insurance with Optional supplemental life and disability insurance programs
• Paid time off
• 9 paid holidays
• Employee Assistance Program
• Culture of Learning with State-Certified Apprenticeship Programs

Equal Employment Opportunity: Shared Ice Services is an Equal Opportunity Employer and does not discriminate based on race, political affiliation, religion, sex, marital status, national origin, age, or the presence of any sensory, mental or physical disability.

Shared Ice Services  is a drug free workplace, and all applicants are subject to a pre-employment drug screen and a background check.

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

 

Salary : $98,000 - $150,000