What are the responsibilities and job description for the Senior Network Engineer position at ICE Consulting - Managed IT Services?
Description :
Work with clients to provide advanced network support utilizing a deep understanding of routing and switching protocols, network security, good operational experience to isolate, analyze and resolve issues in a fast-paced environment with limited supervision to maintain SLAs and Service Agreements. Duties include :
- Serve as the Subject Matter Expert (SME) for network technologies that include switching, routing, routing protocols, cloud services (AWS, Azure, etc.)
- Provide network design, implementation and installation of firewalls, switches, Wi-Fi infrastructure at client offices
- Provide network security services related to implementing firewall security policies for BioTech labs
- Design and implement cloud, hybrid, and Wi-Fi networks with security in mind.
- Serve as the primary network engineer for key clients including US Government Contractors, Global, and Hi-demand clients.
- Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architect on network optimization projects.
- Automate the network manual process with proven tools
- Design and implement network architecture based on Industry and vendor best practices.
- Participates in IT security audits. Responds to existing audits and ensures required controls are implemented as required.
- Mentor other network engineers on various network technologies and industry developments
- Develop network runbooks and automation to minimize routine manual work.
- Automate tasks and monitor their effectiveness.
- Serve as the escalation point for Security Operations Center issues.
- Serve as the Tier 2 escalation point for network operations support to include On-Premises, Hybrid Cloud, and Cloud Based Networking
- Report network operational status to clients by gathering, prioritizing information; writing reports and root cause analysis (RCA)
- Secure network system by establishing and enforcing policies; defining and monitoring access.
- Create, oversee, and test security measures (e.g., access authentication and disaster recovery)
- Maintain complete documentation.
- Suggest improvements to network performance, capacity, and scalability.
Requirements
Knowledge / experience in the following areas is highly desired :
Knowledge / experience in any of the following areas is a plus :
Skills :