What are the responsibilities and job description for the ASSISTANT MANAGER position at Ice Plant Bar & Bottle Shop Inc?
About the Role:
The Assistant Manager plays a crucial role in supporting the overall operations of the organization, ensuring that service run smoothly and efficiently. This position involves collaborating with FOH and BOH to implement strategies that enhance productivity and customer satisfaction. The Assistant Manager will be responsible for supervising staff, managing schedules, and providing training to new employees, fostering a positive work environment. Additionally, this role requires monitoring performance metrics and reporting on operational outcomes to senior management. Ultimately, the Assistant Manager contributes to the achievement of organizational goals by ensuring that team members are motivated and equipped to perform their tasks effectively.
Minimum Qualifications:
- At least 2 years of experience in a supervisory or management role.
Preferred Qualifications:
- Experience in the specific industry relevant to the organization.
- Proficiency in using management software and tools.
Responsibilities:
- Assist the Manager in overseeing daily operations and ensuring compliance with company policies.
- Supervise and support team members, providing guidance and training as needed.
- Manage inventory levels and assist in ordering supplies to maintain operational efficiency.
- Monitor performance metrics and prepare reports for management review.
- Engage with customers to address inquiries and resolve issues, enhancing customer satisfaction.
Skills:
The required skills for this position include strong leadership abilities, which are essential for guiding and motivating team members on a daily basis. Effective communication skills are necessary to interact with staff and customers, ensuring that all inquiries are addressed promptly. Problem-solving skills are utilized to identify operational challenges and implement solutions that enhance efficiency. Time management skills are crucial for balancing multiple responsibilities and meeting deadlines.