What are the responsibilities and job description for the Entry Level Account Representative position at Ice Speak Social?
At Ice Speak Social, we specialize in providing bespoke call centre solutions that cater to the unique needs of your business. We combine professionalism with a touch of fun to deliver exceptional service and create memorable customer experiences.
We are seeking a motivated and personable Entry-Level Account Representative to join our Philadelphia team. This role focuses on building strong client relationships, handling account inquiries, and ensuring customer satisfaction. The ideal candidate thrives in a client-focused environment and is eager to develop professional skills in account management.
Responsibilities
- Serve as the main point of contact for assigned accounts.
- Assist clients with inquiries, orders, and account updates.
- Maintain accurate records of client interactions and transactions.
- Collaborate with internal teams to address client needs.
- Monitor account activity and suggest improvements to enhance satisfaction.
REQUISITOS MÍNIMOS
Benefits :
Salary : $18 - $25
