Demo

Program Director, Digital Solutions (Future Opportunity)

ICF International, Inc.
Reston, VA Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/24/2025
  • Please note- This role is contingent upon award; it is not an immediate opportunity
  • ICF is looking for a Program Director to support vital citizen-facing web systems for federal government clients. This role is responsible for large scale program management, maintaining and growing client relationships, identifying new business opportunities, and leading capture and proposal efforts.

    You will provide program management and oversee a multi-disciplinary, multi-vendor team responsible for agile software development, operation and maintenance of a mission-critical, public-facing system. You will also be responsible for future program planning and stakeholder engagement for a complex, multi-agency disaster response ecosystem.

    The role is based in the Washington DC metropolitan area. Your leadership will transform the customer experience for disaster survivors navigating assistance options.

    This is a dynamic position and requires an individual with strong program management and collaboration skills who can think strategically and execute tactically. This role will also contribute to FEMA-related business development activities from pipeline development, opportunity qualification, and capture strategy, to writing proposals.

    The Team

    This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success. ICF is a purpose driven company with a strong culture that values diversity, opportunity, equality, and respect. Our core values include embracing differences, and we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

    The Work

    • Manage 2-5 senior level direct reports as well as a matrixed team (20 ), leading cross disciplinary efforts to design, develop, iterate, and refine digital solutions .
    • Analyze problems, identify core issues, and provide ongoing technical and operational guidance to project / product teams.
    • Maintain a positive, results-oriented work environment by building partnerships with internal and external partners.
    • Establish and maintain schedules, product roadmaps and strategic plans
    • Manage budgets, prepare cost estimates, and track resources using financial management tools.
    • Actively communicate with clients to understand and define current needs and priorities
    • Support a full range of business development activities from pipeline development, opportunity qualification, capture strategy, and writing proposals.
    • Perform continuous risk assessment and mitigation; work with management to identify and remove resource and technical barriers that impede development
    • Minimum Qualifications

    • Ability to obtain and maintain a Public Trust.
    • Bachelor's degree in a relevant business focused area
    • 12 years of overall industry experience with a focus on ALL of the following :
    • 10 years providing strategic technical guidance to clients.
    • 5 years of demonstrated experience in high-traffic, public-facing website program management in the federal government sector.
    • 5 years' experience with the technical software development process ( SDLC ), including Agile methodologies, process, and principles.
    • 5 years' experience launching digital solutions , including ongoing analysis and continuous product improvements.
    • 3 years' experience contributing and leading business development activities such as managing and writing proposals and capture efforts.
    • Preferred Qualifications

    • Program management experience at FEMA.
    • Disaster recovery program experience.
    • Excellent verbal and written communication skills.
    • Team player with excellent problem-solving and consensus-building skills.
    • Current Agile SAFe certification
    • Active PMP
    • Working at ICF

      ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

      We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity / expression, sexual orientation, religion, age, disability status, or military / veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

      Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here : Requesting an Accommodation for the ICF interview process.

      Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

      Candidate AI Usage Policy

      At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

      However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

      Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

      The pay range for this position based on full-time employment is :

      143,041.00 - $294,235.00

      Reston, VA (VA30)

    Salary : $143,041 - $294,235

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