What are the responsibilities and job description for the Manager, Survey Programming Projects position at ICF Next?
Are you intellectually curious, customer oriented, and motivated to support the development of teams in a fast-paced environment with career growth opportunities? We are looking for professionals with public health, social / behavioral science, and / or survey research experience to join our team!
ICF is seeking a Manager, Survey Programming with a strong project and people management background, interest in leading and supporting the growth of a dynamic team, demonstrated excellence in customer service and support and a background in survey programming and survey development to join our Research Science, Survey Solutions and Data Modernization Team. If successful, you will support a variety of federal and state government, nonprofit, for-profit, and academic clients such as the Centers for Disease Control and Prevention, the National Cancer Institute, the National Science Foundation, the Internal Revenue Service, multiple state and city health departments, and multiple health nonprofits.
As a member of our team, you will be responsible for overseeing a team of survey programmers and data managers, coordinating support with project teams, forecasting timelines, budget management and task assignments.
For more information about the Survey Research team and our work, please visit : https : / / www.icf.com / work / research-evaluation
What you'll do :
- Manage the day-to-day activities of multiple concurrent survey programming projects.
- Serve as the technical point of contact for clients and project teams for survey programming, providing excellent service, managing expectations, and producing high quality products.
- Proactively manage a team of programming professionals, ensuring smooth team operations and effective collaboration.
- Supervise and mentor junior staff to define goals, identify opportunities for growth and support development in their careers.
- Assign and oversee survey programming responsibilities.
- Forecast level of effort and project timelines for programming support and projects.
- Contribute programming guidance in support of the web, mail, telephone, in-person, and other data collection and data management activities.
- Develop quality assurance protocols for programming projects and ensure quality for all product deliverables.
- Continuously assess and make recommendations to address any barriers or obstacles to achieving project goals.
- Update leadership on progress as directed and on regular reporting cycles.
What you need to have :
Preferred Skills :
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity / expression, sexual orientation, religion, age, disability status, or military / veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email C[redacted] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here : Requesting an Accommodation for the ICF interview process.
Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [redacted]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is :
98,124.00 - $166,810.00
Nationwide Remote Office (US99)
Salary : $98,124 - $166,810
